Jacob Schimek
Stewartvile
Summary
Dynamic and adaptable professional with a proven track record at Border Foods Inc., excelling in complaint handling and efficient work ethic. Expert in enhancing customer satisfaction and resolving issues promptly, showcasing exceptional problem-solving and organizational skills. Achieved notable improvements in team performance and customer service quality.
Overview
4
4
years of professional experience
Work History
Front Counter Crew Member/Service and Food Champion
Border Foods Inc.
12.2021 - Current
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
- Prepared customized orders efficiently while paying close attention to detail, resulting in satisfied customers.
Village Leader
Good Earth Village
05.2023 - 08.2023
- Watch over students weekly offering guidance through assorted activities.
- Plan and lead different activities for weekly groups of students.
- Overlook safety and wellbeing of students throughout the week ensuring each has a safe enjoyable time.
- Facilitate groups of counselors assisting with any issues or problems.
- communicate with other Village leaders creating activities with other groups of students.
Cashier Specialist
Fareway Grocery
09.2020 - 11.2021
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, and locate items.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Utilized strong problem-solving skills to address technical issues with register systems or payment terminals efficiently.
Education
High School Diploma -
Stewartville High
Stewartville, MN06.2023
Skills
- Complaint Handling
- Efficient work ethic
- Patience and Empathy
- Cash handling expertise
- Guest inquiries
- Problem-Solving
- Time Management
- Multitasking Abilities
- Organizational Skills
Timeline
Village Leader
Good Earth Village
05.2023 - 08.2023
Front Counter Crew Member/Service and Food Champion
Border Foods Inc.
12.2021 - Current
Cashier Specialist
Fareway Grocery
09.2020 - 11.2021
High School Diploma -
Stewartville High
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