Jacob Wagner
Hastings ,MN
Summary
Dynamic Loss Prevention Team Lead with proven expertise at Fleet Farm in security systems management and incident reporting. Successfully developed training programs that enhanced team performance and reduced theft-related losses. Strong communicator with a commitment to policy enforcement and customer service excellence, ensuring a safe and enjoyable shopping environment.
Overview
3
3
years of professional experience
Work History
Loss Prevention Team Lead
Fleet Farm
10.2024 - Current
- Supervised loss prevention team to ensure adherence to safety protocols and operational standards.
- Conducted regular audits of store inventory to identify shrinkage and prevent theft-related losses.
- Developed and implemented training programs for new staff on loss prevention techniques and procedures.
- Collaborated with store management to analyze incidents and improve security measures based on findings.
- Utilized surveillance systems to monitor store activities and gather evidence for investigations.
Sales Floor Team Member
Fleet Farm
10.2023 - 10.2024
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Operated point-of-sale system accurately for customer transactions, managing cash and credit payments effectively.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
Logistics Team Member
Fleet Farm
07.2022 - 10.2023
- Operated material handling equipment to efficiently move and organize inventory.
- Supported training of new team members on operational procedures and best practices.
- Assisted in maintaining accurate stock levels through regular inventory checks.
Education
High School Diploma -
Hastings High School
Hastings, MN07.2024
Skills
- Security systems management
- Incident reporting
- Policy enforcement
- Investigation techniques
- Customer service
- Time management
- Communication
Timeline
Loss Prevention Team Lead
Fleet Farm
10.2024 - Current
Sales Floor Team Member
Fleet Farm
10.2023 - 10.2024
Logistics Team Member
Fleet Farm
07.2022 - 10.2023
High School Diploma -
Hastings High School