Jacob Walters
Hugo
Summary
Professional and reliable wildland firefighter, ready to pursue the next opportunity that presents itself. I have a team first mentality, and am always willing to do whatever it takes to get the job done regardless of complexity. I pride myself on communication skills, reliability, and professional attitude.
Overview
11
11
years of professional experience
Work History
Wildland Firefighter (Senior Firefighter)
Minnesota Valley NWR-US Fish and Wildlife Service
02.2023 - Current
- Served as a Senior Firefighter on an engine crew.
- Worked heavily with prescribed fire operations, as well as wildfire assignments.
- Managed and maintained fire cache, chainsaw workspace, and garage area.
- Lead and participated in weekly crew trainings and drills.
- Preformed regular maintenance on fire apparatus', specialty tracked equipment, and UTV/ATVs.
- Cut and cleared brush and dug trenches to create fire lines using specialty tools, chainsaws or shovels.
- Reduced fire hazards through controlled burns and brush clearing, maintaining safe environments for wildlife and human populations.
- Used chainsaws, hand tools, tractors, and tracked equipment to created fire breaks on prescribed fire project areas.
- Participated in daily physical fitness training through cardio and strength training.
- Collaborated with interagency partners to share resources, knowledge, and strategies for more effective wildfire response.
Forestry Technician (Fire)
Chippewa National Forest-US Forest Service
03.2022 - 09.2022
- Served as a Seasonal Wildland Firefighter on an engine crew.
- Staffed the Chippewa National Forest during critical fire weather days by patrolling pre-determined high-risk areas.
- Traveled as a national resource to MO, WI, CO, and TX responding to wildfire suppression assistance requests.
- Maintained assigned equipment (Line gear, chainsaw, hand tools, etc.)
- Participated in prescribed burning operations.
- Participated in daily physical fitness trainings.
- Participated in trainings and drills.
Range Technician (Fire)
Vale District-Bureau of Land Management
04.2020 - 10.2021
- Served as a Seasonal Wildland Firefighter on an engine crew.
- Served as a federal resource, traveling to large scale wildfire incidences nationally (UT, WA, ID, NV).
- Conducted daily maintenance on our assigned type-4 engine.
- Participated in training and drill opportunities whenever possible.
- Participated in daily physical fitness training.
- Maintained and serviced line gear and chainsaws.
General Manager
Doubletree By Hilton
03.2018 - 04.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Director of Sales
Doubletree By Hilton
05.2016 - 03.2018
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Created relationships with local partners and organizations to build marketing campaigns.
- Connected with prospects through trade shows, cold calling and local-area networking.
Front Office Manager
Doubletree By Hilton
07.2013 - 05.2016
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
- Coached employees through day-to-day work and complex problems.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
Education
Business Management
University of North Dakota
Grand Forks, NDNatural Resources With Wildland Firefighting Focus
Itasca Community College
Grand Rapids, MNSkills
- Engine Boss (ENGB)
- Incident Commander Type-5 (ICT5)
- Type 1 Firefighter (FFT1)
- ATV/UTV Operator
Current Qualifications
- Basic Faller (FAL3)
- Firing Boss (FIRB)
- Intermediate Faller (FAL2)
- Helicopter Crewmember (HECM)
Open Taskbooks
Timeline
Wildland Firefighter (Senior Firefighter)
Minnesota Valley NWR-US Fish and Wildlife Service
02.2023 - Current
Forestry Technician (Fire)
Chippewa National Forest-US Forest Service
03.2022 - 09.2022
Range Technician (Fire)
Vale District-Bureau of Land Management
04.2020 - 10.2021
General Manager
Doubletree By Hilton
03.2018 - 04.2019
Director of Sales
Doubletree By Hilton
05.2016 - 03.2018
Front Office Manager
Doubletree By Hilton
07.2013 - 05.2016
Business Management
University of North Dakota
Natural Resources With Wildland Firefighting Focus
Itasca Community College
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