Jacquilyn Erickson
Bloomington
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Calm under pressure and skillful in handling difficult patients and high-stress situations. Demonstrates consistent ability to develop strong relationships with patients and families through empathetic communication, a respectful attitude, and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse
ISD 271
10.2017 - Current
- Developed care plans and made referrals as necessary for students with health concerns or injuries
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Kept up to date files with students emergency and daily health plans including physician orders and medication authorizations
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices
- Performed triage on incoming patients and determined severity of injuries and illnesses
- Provided skilled, timely and level-headed emergency response to critically-ill patients
- Educated family members and caregivers on patient care instructions
- Diabetes, Asthma, Allergy, and Seizure care
Patient Service Technician Specialist/Team Leader
LabCorp
04.2015 - 08.2016
- Inputted accurate patient insurance, billing and payment information
- Assisted in the training of new Patient Service Technicians to maintain high standards of patient care.
- Provided compassionate support for patients during difficult medical procedures or treatments, easing anxiety levels and improving overall experience.
- Applied administrative knowledge and courtesy to explain procedures and services to patients
- Supported diverse populations including geriatric patients by adapting service delivery methods accordingly ensuring high-quality care tailored to individual needs.
- Lab draws and preparation of specimens for testing
Phlebotomist
Methodist Hospital
01.2011 - 08.2013
- Tracked collected specimens by initialing, dating, and noting times of collection
- Addressed questions and concerns to educate patients on collection processes and procedures
- Assisted in training and onboarding new phlebotomists
Education
Associate of Applied Science - RN
Normandale Community College
Minneapolis, MN12.2021
Associate of Science - Medical Assistant & Certified Nursing Assistant
Hennepin Technical College
12.2010
Skills
- Individualized Care Coordination
- Crisis Management Procedures
- Patient education and counseling
- Patient Medication Management
- Comprehensive Patient Evaluations
- Accurate Record-Keeping
- Expert Clinical Decision-Making
- Healthcare Advocacy
Certification
- Registered Nurse License (RN), State Board of Nursing
- CPR certified
Timeline
Registered Nurse
ISD 271
10.2017 - Current
Patient Service Technician Specialist/Team Leader
LabCorp
04.2015 - 08.2016
Phlebotomist
Methodist Hospital
01.2011 - 08.2013
Associate of Applied Science - RN
Normandale Community College
Associate of Science - Medical Assistant & Certified Nursing Assistant
Hennepin Technical College
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