Jacquline Piccolin
Minneapolis
Summary
Dynamic and compassionate Lead Resident Assistant at Pillars of Prospect Park, skilled in crisis intervention and community building. Successfully enhanced resident engagement and safety through proactive relationship management and health monitoring. Proven ability to lead training sessions, fostering a collaborative environment that promotes personal growth and well-being. CPR certified and dedicated to exceptional resident care.
Overview
5
5
years of professional experience
Work History
Lead Resident Assistant
Pillars of prospect park
Minneapolis
03.2023 - Current
- Guided residents in the development of personal and academic goals, promoting success and growth.
- Communicated with staff to resolve problems with individual students.
- Improved patient outlook and daily living through compassionate care.
- Led training sessions for new resident assistants, sharing best practices and experiences.
- Maintained clean and well-organized environment for client happiness and safety.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Monitored residence hall activities and conducted nightly rounds to ensure safety and security of the building.
- Welcomed new residents and assisted with community adjustment.
- Completed routine rounds, checking with residents to meet care needs.
- Responded and assisted with diverse needs of residents on wing.
CNA
Dungarvin
Minneapolis
09.2020 - 10.2021
- .
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Transport resident to doctors appointments, grocery shopping, educational activities
- Giving prescribed medications
- Laundry
Education
High School Diploma -
Continental Academy
Jacksonville, FL06-2006
Skills
- Resident engagement
- Crisis intervention
- Conflict resolution
- Health monitoring
- Community building
- Team leadership
- Communication skills
- Problem solving
- Customer service
- Relationship management
- Diversity and inclusion
- First aid and CPR
- Resident assistance
- Team player
- CPR certified
- Active listening
- Conflict de-escalation
- Assertive
- Documentation and reporting
- Critical thinking
- Residential care
- Safety monitoring
- Direct patient care
Timeline
Lead Resident Assistant
Pillars of prospect park
03.2023 - Current
CNA
Dungarvin
09.2020 - 10.2021
High School Diploma -
Continental Academy