Jade Devore
New Ulm
Summary
Results-driven Machine Operator with expertise in customer service and safety compliance. Streamlined workflows and trained staff to improve operational efficiency. Skilled in maintenance and inspection tasks, ensuring optimal machine performance and high-quality product output. Strong organizational and analytical abilities, with a solid understanding of workplace safety regulations.
Overview
11
11
years of professional experience
Work History
Machine Operator
3m
New Ulm
11.2025 - Current
- Operated machinery to produce quality products according to safety standards.
- Monitored production processes for efficiency and compliance with operational guidelines.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Collaborated with team members to streamline workflows and improve productivity.
- Trained new operators on safe machine operation and best practices.
- Inspected finished products for defects and adherence to specifications.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Maintained accurate records of production activities and machine performance logs.
- Adjust machine settings to complete tasks accurately.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
Phlebotomist
Mayo Clinic Health System
Mankato
11.2023 - 11.2025
- Collected blood samples following strict safety protocols and procedures.
- Recorded patient information and sample data to ensure compliance and accuracy.
- Assisted with patient preparation and provided comfort during procedures.
- Operated and maintained phlebotomy equipment to ensure functionality.
- Collaborated with healthcare team to enhance patient flow and service delivery.
- Guided patients through blood draw process and addressed their inquiries to alleviate concerns.
- Ensured compliance with Mayo Clinic Health System's quality standards and regulations.
- Trained new staff on phlebotomy techniques and safety practices.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
Bartender
St. James Golf Course
Saint James
08.2023 - 11.2023
- Prepared and served a variety of beverages to patrons at the golf course.
- Maintained cleanliness and organization of bar area to ensure smooth service during busy shifts.
- Assisted in inventory management and restocked supplies to support uninterrupted service.
- Engaged with customers to foster relationships and elevate overall experience.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Monitored customer consumption to promote responsible drinking practices.
- Set up and cleaned the bar for special events at the golf course venue.
- Executed opening and closing tasks such as restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Shift Leader
Burger King
New Ulm
07.2020 - 08.2023
- Supervised daily operations and team performance during peak hours to ensure efficient service delivery.
- Trained new employees on company policies and food safety standards.
- Managed inventory levels and restocked supplies regularly.
- Ensured compliance with health and safety regulations in the kitchen area.
- Resolved customer complaints to uphold service quality and improve customer satisfaction.
- Coordinated shift schedules to enhance staff availability and coverage for optimal service.
- Monitored food preparation processes for quality assurance and consistency.
- Led team meetings to communicate goals and motivate staff engagement.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
Service Advisor
Ron's Auto Service
Mankato
08.2019 - 07.2020
- Assisted customers with service inquiries and vehicle maintenance recommendations.
- Scheduled appointments and managed service workflows for efficient operations.
- Collaborated with technicians to ensure accurate diagnosis and repair services.
- Maintained accurate customer records and service history to support informed service decisions.
- Communicated service status and follow-up procedures clearly, enhancing customer understanding and trust.
- Educated customers on vehicle care, warranty options, and service plans.
- Resolved customer complaints promptly, contributing to increased satisfaction and retention rates.
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Direct Support Professional
HSI
Saint Peter
12.2018 - 08.2019
- Assisted clients with daily living activities and personal care needs.
- Implemented individualized care plans tailored to client requirements.
- Facilitated communication among clients, families, and healthcare professionals to ensure comprehensive care.
- Monitored client behavior and reported changes to the care team.
- Provided emotional support and companionship, contributing to overall client well-being and quality of life.
- Maintained accurate documentation of client progress and service delivery.
- Coordinated recreational activities that fostered social engagement and improved client interactions.
- Ensured a safe and clean environment for clients at all times.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Administered medications according to the care plan and established protocols.
Customer Service Cashier
Hy-Vee
Mankato
03.2015 - 12.2018
- Processed customer transactions efficiently using cash registers and point-of-sale systems.
- Assisted customers with inquiries and provided tailored product recommendations to boost satisfaction.
- Maintained accurate cash drawer by reconciling daily sales and managing payment transactions.
- Handled returns and exchanges, adhering to store policies for customer service excellence.
- Resolved customer complaints swiftly to maintain a positive shopping experience.
- Greeted customers and provided friendly customer service.
- Collaborated with team members to ensure a clean and organized checkout area.
- Monitored inventory levels at checkout, notifying management of low stock items timely.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Trained new cashiers on operational procedures and customer service best practices to ensure consistent service quality.
Education
High School Diploma -
Mankato East Senior High
Mankato, MN06-2017
Some College (No Degree) - Medical Laboratory Science
South Central College
North Mankato, MNSome College (No Degree) - Accounting, School of Business
Rasmussen University
Mankato, MN05-2026
Skills
- Machine operation
- Manufacturing processes
- Inventory management
- Quality assurance
- Safety compliance
- Process optimization
- Production efficiency
- Technical troubleshooting
- Data management
- Team collaboration
- Communication skills
- Attention to detail
- Product merchandising
Timeline
Machine Operator
3m
11.2025 - Current
Phlebotomist
Mayo Clinic Health System
11.2023 - 11.2025
Bartender
St. James Golf Course
08.2023 - 11.2023
Shift Leader
Burger King
07.2020 - 08.2023
Service Advisor
Ron's Auto Service
08.2019 - 07.2020
Direct Support Professional
HSI
12.2018 - 08.2019
Customer Service Cashier
Hy-Vee
03.2015 - 12.2018
High School Diploma -
Mankato East Senior High
Some College (No Degree) - Medical Laboratory Science
South Central College
Some College (No Degree) - Accounting, School of Business
Rasmussen University