Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Jaden Van Heel

Jaden Van Heel

Automotive Engineering Student
Plymouth

Summary

Dynamic and customer-focused professional with extensive experience at Paris Baguette America, excelling in beverage preparation and exceptional customer service. Proven ability to enhance customer satisfaction through personalized service and effective complaint resolution, while maintaining a clean and organized workspace. A dedicated team player skilled in time management and cash handling.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Barista

Paris Baguette America
06.2025 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Front Desk Receptionist

Hand & Stone Spa
02.2024 - 05.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

No Degree - Automotive Engineering

Minnesota State University, Mankato
Mankato, MN
06-2029

High School Diploma -

Wayzata High School
Plymouth, MN
06-2025

Skills

Beverage preparation

Espresso machine operation

Opening and closing duties

Cash handling

Coffee expertise

Menu memorization

Food preparation

Time management

POS systems

Team player

Order taking

Ordering procedures

Attention to detail

Cleanliness

Active listener

Up-selling

Adaptive and creative

Exceptional customer service

Accomplishments

- Awarded Bronze Presidential Service Award 2023

- Awarded Gold Presidential Service Award 2024

- Awarded Gold Presidential Service Award 2025

  • Won 2nd place in the Police Explorers 5k in 2023
  • Won 2nd in the Police Explorers 5k in 2024
  • Won 2nd in the Police Explorers 5k in 2025

Interests

  • Gym Workouts
  • Martial Arts
  • High-Intensity Interval Training
  • Cardio
  • Volunteering
  • I like working with my hands and fixing things
  • Auto Repair/Restoration
  • Cooking
  • Playing Sports
  • Running
  • Skateboarding

Timeline

Barista

Paris Baguette America
06.2025 - Current

Front Desk Receptionist

Hand & Stone Spa
02.2024 - 05.2025

No Degree - Automotive Engineering

Minnesota State University, Mankato

High School Diploma -

Wayzata High School
Jaden Van HeelAutomotive Engineering Student