Jadon Bates
Rochester,MN
Summary
Dedicated security professional with extensive experience at Mayo Clinic, skilled in emergency response and conflict de-escalation. Proven track record in conducting security audits and implementing effective access control measures. Certified by IAHSS, I excel in maintaining safety while delivering exceptional customer service, ensuring a secure environment for all. I worked hard to obtain the role as a Field Training Instructor (FTI) to train and mentor new officers into their new positions.
Overview
4
4
years of professional experience
Work History
Security Officer
Mayo Clinic
03.2024 - Current
- Conducted routine inspections to identify potential hazards or security breaches.
- Assisted in emergency response procedures, maintaining calm and order during incidents.
- Reported suspicious activities to appropriate authorities for timely investigation.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Trained 2 different officers in my time as FTI
Security Ambassador
Mayo Clinic
07.2023 - 03.2024
- Monitored premises to ensure safety and security for staff and visitors.
- Assisted in conducting regular security audits to identify vulnerabilities.
- Implemented access control measures to restrict unauthorized entry effectively.
- Provided exceptional customer service while maintaining a professional demeanor as the first point of contact for visitors.
Guest Services Cashier
Kwik Trip
08.2022 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring daily reconciliation accuracy.
- Assisted customers with inquiries, providing exceptional service and support.
- Resolved customer complaints promptly, fostering a positive shopping experience.
Guest Services Cashier
Bennetts Eyota Market
08.2021 - 08.2022
- Monitored inventory levels and restocked merchandise as necessary for sales support.
- Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.
- Managed large sums of cash responsibly, adhering to strict cash handling procedures for security purposes.
Education
High School Diploma -
Dover-Eyota High School
Eyota, MN05-2023
Skills
- Report writing
- Workplace safety
- Patrolling
- Surveillance
- Emergency response
- Conflict de-escalation
- International Association for Healthcare Security and Safety (IAHSS) Certification
- Certified in AVADE defensive tactics
- Field Training Instructor (FTI)
Timeline
Security Officer
Mayo Clinic
03.2024 - Current
Security Ambassador
Mayo Clinic
07.2023 - 03.2024
Guest Services Cashier
Kwik Trip
08.2022 - 12.2023
Guest Services Cashier
Bennetts Eyota Market
08.2021 - 08.2022
High School Diploma -
Dover-Eyota High School
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