Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Probational Police Officer
New Brighton Police Department
07.2025 - 01.2026
Enforced traffic laws and regulations to enhance road safety.
Conducted thorough investigations of criminal activities and incidents.
Collaborated with community organizations to foster public relations and trust.
Provided training to new officers on departmental policies and procedures.
Police Cadet
New Brighton Police Department
01.2025 - 07.2025
Participated in training sessions on emergency response and crisis management techniques.
Attended an accelerated police program
Customer Service Representative
ATS - Anderson Trucking Service
07.2024 - 01.2025
Delivered exceptional customer service as a representative at ATS - Anderson Trucking Service, enhancing client satisfaction and loyalty.
Managed customer inquiries and resolved issues efficiently, contributing to an increase in customer retention.
Coordinated with internal teams to ensure timely and accurate delivery of services, improving operational efficiency.
Utilized strong communication skills to build and maintain positive relationships with clients and stakeholders.
Implemented feedback mechanisms to gather customer insights, leading to service improvements and increased satisfaction.
Maintained detailed records of customer interactions, ensuring data accuracy and aiding in service optimization.
Achieved recognition for outstanding performance and dedication to customer service excellence.
Sergeant - Human Resources Instructor
US Army Reserves
03.2019 - Current
Safeguarded military property, assets, and personnel, ensuring their security and protection in various operational environments.
Instructed and trained personnel in infantry tactics, weapons handling, and medical procedures, equipping them with essential skills for field support.
Mentored and coached new recruits, fostering motivated and high-performing teams through effective leadership and guidance.
Maintained and serviced various weapons, ensuring their operational readiness and reliability in critical situations.
Navigated challenging terrains in both hostile and non-hostile conditions, consistently achieving positive outcomes and mission success.
Demonstrated professionalism and adherence to the code of conduct in high-stress situations, upholding the highest standards of conduct and discipline.
Remained on-call for last-minute or late-night taskings from leadership, displaying flexibility and readiness to serve at any given time.
Trained in conflict resolution techniques, effectively resolving conflicts among subordinates, peers, and superiors.
Supported the personal and professional growth of subordinates by maintaining awareness of their individual challenges and shortcomings, providing guidance and support.
Worked weekends and long hours in deployed locations, displaying dedication and commitment to completing operational taskings.
Managed several teams of Soldiers, effectively coordinating and delegating tasks to ensure efficient and effective completion of objectives.
Demonstrated self-motivation and a strong sense of personal responsibility, consistently delivering high-quality work and exceeding expectations.
Collaborated effectively in a team environment, leveraging individual strengths and contributing to the overall success of the team.
Operations Admin - Human Resources
FedEx Ground
05.2022 - 07.2024
Independently and collaboratively managed various administrative tasks within the Human Resources department at FedEx Ground, demonstrating strong teamwork and self-motivation.
Quickly adapted to new situations and learned new processes, ensuring efficient and effective completion of tasks.
Provided valuable support and guidance to team members, fostering a collaborative and productive work environment.
Thrived in fast-paced environments, effectively managing time and prioritizing tasks to meet deadlines.
Demonstrated respect, friendliness, and willingness to help, creating a positive and inclusive work atmosphere.
Displayed a passion for learning and a commitment to continual improvement, actively seeking opportunities for growth and development.
Maintained a high level of organization and attention to detail, ensuring accuracy and efficiency in all tasks.
Adapted quickly and efficiently to new concepts and technologies, demonstrating a strong aptitude for learning.
Successfully managed the hiring process, making over 50 calls per day to applicants and effectively coordinating the recruitment process.
Warehouse Package Handler
FedEx Ground
09.2021 - 05.2022
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed, and loaded packages into correct trucks.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Maintained clean, orderly work environment free of hazards.
Education
Bachelor of Science - Homeland Security
University of Arizona Global Campus
Chandler, AZ
01-2028
MN POST Certification -
Hennepin Technical College
Minneapolis, MN
07-2025
Associate of Arts -
Anoka Ramsey Community College
Coon Rapids
12-2024
High School Diploma - undefined
Rogers High School
Rogers, MN
06.2019
Skills
Other: Human Resources
Army and non-Army training on the Human Resource related material, allowing a more versatile and broad picture of issues that can impact the mission from spaces outside the usual chain
Management Activities or Functions: Operations
Leader of Soldiers in and out of the battle space, on call 24/7 no matter what the circumstances are effective at mentoring and training subordinates at their task
Aptitudes: Detail-Oriented
Honed in various stressful situations, attention to detail can mean the difference between mission success and failure, effective at spotting issues before they become detrimental to the mission
Aptitudes: Organizational Skills
Always organized and efficient at record keeping on all levels necessary to complete tasks in a timely and efficient manner