Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jakaia (Kaia) Morris

Zimmerman

Summary

Dependable and detail oriented with years of experience in manufacturing and customer service. Maintains accuracy in fast paced environments. Demonstrates leadership through training co-workers, supporting operations, and resolving concerns effectively.

Overview

8
8
years of professional experience

Work History

Technician

American Bright Works
Minneapolis
12.2022 - 04.2026
  • Anodized and cleaned product according to specifications.
  • Removed precise amounts of material from products.
  • Inspected products for defects and ensured compliance with quality standards.
  • Used measuring tools to verify product specifications and tolerances. (Micrometers, gauges, microscopes, etc.)
  • Used tools to take precise measurements of various aspects of samples. (MicroVu)

Shift Manager

Ralphies Minnoco + Uhaul Dealer
Elk River
08.2020 - 08.2023
  • Assessed team member's skillsets and assigned tasks accordingly.
  • Provided leadership.
  • Trained team members in order to improve their job performance.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with inquiries and product selections.
  • Made and fulfilled truck and trailer reservations.
  • Supervised daily operations of convenience store and rental services.

Associate

Ralphies Minnoco Clear Lake
Clear Lake
08.2022 - 11.2022

My role at this location was specifically to train and work alongside team members using new POS system.

  • Identified areas for improvement.
  • Built relationships with customers by providing friendly customer service.
  • Maintained cleanliness and organization of store and fueling areas.
  • Managed multiple tasks simultaneously while maintaining attention to detail.

Associate

TJ Maxx, TJX Companies
Coon Rapids
09.2019 - 02.2020
  • Handled cash, credit, and gift card transactions with attention to detail.
  • Stocked shelves with merchandise when needed.
  • Completed daily tasks to keep areas clean and neat.

Cashier

Wendy’s
Brooklyn Center
08.2018 - 03.2019
  • Operated cash registers.
  • Kept customer and food preparation areas clean and organized.

Education

Concept - MicroVu Programming Class
02.2026 - 02.2026

Brooklyn Center High School
Brooklyn Center, MN

Skills

  • Communication
  • Problem solving
  • Adaptability
  • Customer service

References

  • Zach Miller - American Bright Works Quality Manager (763) 321-8563
  • Noucee Xiong - American Bright Works Quality Inspector (651) 332-1325
  • Brian Brehmer - Owner of Ralphies Minnoco Elk River & Clear Lake (763) 441-7077

Timeline

Concept - MicroVu Programming Class
02.2026 - 02.2026

Technician

American Bright Works
12.2022 - 04.2026

Associate

Ralphies Minnoco Clear Lake
08.2022 - 11.2022

Shift Manager

Ralphies Minnoco + Uhaul Dealer
08.2020 - 08.2023

Associate

TJ Maxx, TJX Companies
09.2019 - 02.2020

Cashier

Wendy’s
08.2018 - 03.2019

Brooklyn Center High School
Jakaia (Kaia) Morris