Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jama Ali

Plymouth

Summary

Resourceful professional in emergency response coordination, recognized for high productivity and efficient task completion. Skilled in rapid decision making, clear communication, and advanced logistical planning. Excel at prioritizing tasks under pressure, managing complex schedules, and navigating challenging scenarios with calmness and resilience. Ready to leverage problem-solving skills and teamwork to excel in fast-paced environments.

Resourceful Dispatcher Manager known for productivity and efficient task completion. Skilled in strategic route planning, emergency response coordination, and effective communication. Excel in time management, decision-making under pressure, and teamwork to ensure smooth dispatch operations.

Hardworking Dispatch Manager with strong workload coordination and task delegation skills. Outgoing personality builds quality relationships with coworkers and promotes inclusive employee training environments. Efficient data collection promotes accurate documentation and improves supply chain logistics.

Overview

8
8
years of professional experience

Work History

Child protection and case manager

Family for children
Bangladesh, Dhaka
01.2017 - 12.2019
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Partnered with local organizations to expand access to social and community services.
  • Established and maintained relationships with key stakeholders.
  • Assessed community needs and identified resources for social and community service programs.
  • Monitored program performance and outcomes for successful delivery of services.

Social Worker

Family for children
01.2017 - 12.2019

Dispatcher/Manager

Hogol logistics Inc
Plymouth
01.2022 - 01.2025
  • Developed and maintained strong communication lines with drivers to address any issues or changes in real-time.
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Coordinated with sales and marketing teams to align dispatch operations with business growth strategies.

Education

Master of Arts - Social Work

Asian University of Bangladesh
Bangladesh
12-2016

Bachelor of Arts - Leadership And Management

Summit College
Ethiopia
11-2014

Skills

  • Route optimization
  • Logistics coordination
  • Safety compliance
  • Dispatch software
  • Customer service
  • Team leadership
  • Time management
  • Effective communication
  • Problem solving
  • Interdepartmental collaboration
  • Training and development
  • Dispatch software proficiency
  • Scheduling expertise
  • Transportation
  • Customer communication
  • Phone dispatch
  • Workflow planning

Timeline

Dispatcher/Manager

Hogol logistics Inc
01.2022 - 01.2025

Child protection and case manager

Family for children
01.2017 - 12.2019

Social Worker

Family for children
01.2017 - 12.2019

Master of Arts - Social Work

Asian University of Bangladesh

Bachelor of Arts - Leadership And Management

Summit College
Jama Ali