Jamal Hassan
Minneapolis
Summary
Dynamic operations leader with proficiency in team leadership and strategic business initiatives. Recognized for crafting operational frameworks that boost productivity and cultivate robust customer relationships, driving substantial business growth.
Overview
18
18
years of professional experience
Work History
Director of Operations
Bodycote Thermal Processing
Eden Prairie
09.2024 - Current
- Worked with management team to develop operational goals aligned with business strategy.
- Provided leadership and guidance to subordinate managers and supervisors.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Directed the operations and logistics of a multi-million dollar business.
Senior General Manager
Bodycote Thermal Processing
Eden Prairie
01.2022 - 09.2024
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Formed and sustained strategic relationships with clients.
General Manager
Bodycote Thermal Processing
Eden Prairie
03.2020 - 01.2022
- Performed cost-benefit analyses on various pricing options prior to implementation.
- Identified needs of customers promptly and efficiently.
- Analyzed market trends to identify new business opportunities and growth areas.
Plant Manager
Bodycote Thermal Processing
Eden Prairie
10.2019 - 03.2020
Production Manager
Bodycote Thermal Processing
Eden Prairie
06.2014 - 10.2019
Supervisor
Bodycote Thermal Processing
Eden Prairie
06.2007 - 06.2014
Skills
- Operational strategy and execution
- Customer relationship management
- Business management
- Workforce optimization
- Cost control
- Problem-solving
- Team leadership
- Sales solutions
Timeline
Director of Operations
Bodycote Thermal Processing
09.2024 - Current
Senior General Manager
Bodycote Thermal Processing
01.2022 - 09.2024
General Manager
Bodycote Thermal Processing
03.2020 - 01.2022
Plant Manager
Bodycote Thermal Processing
10.2019 - 03.2020
Production Manager
Bodycote Thermal Processing
06.2014 - 10.2019
Supervisor
Bodycote Thermal Processing
06.2007 - 06.2014