Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamal Powell

Bloomington

Summary

With a proven track record at Allied Universal Security Services, I excel in incident reporting and relationship management, ensuring top-notch security and customer service. My experience spans various roles, demonstrating exceptional multitasking and conflict de-escalation skills, with a commitment to enhancing safety and building trust.

Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Security Officer

Allied Universal Security Services
01.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Since working Security I've learned how to set boundaries between people and lot of patience. I've worked at a couple of different sites and for each one I mainly patrol/walk around the area's I am in and write logs down either on paper or the Security phone (depending on location I am stationed in). I gained a deep understanding of protecting people's property and well-being

and developed a lot more sympathy for people than before after getting hired as a Security Officer. I always feel comfortable helping someone in need out if they feel in danger or need help with just the smallest things if they are unable.

Server

Friendship Village of Bloomington
03.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

Home Depot
05.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Order Fulfillment Associate

Walmart
08.2021 - 02.2022
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • This job was the first job to teach me good communication skills also, due to me having to see people/customers all the time I naturally got better at conversing and understanding people's needs.


Food Maker

Bruegger's Bagels
03.2021 - 08.2021
  • Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
  • Did my best to make the food as fast as I could. I always succeeded perfectly doing it while under pressure from the costumers and new co workers watching me learn and flourish in that position. I also went to the cash register from time to time if one of my co workers couldn't make it a certain day. It was a good job but didn't last long due to the short hours I was given.


Education

No Degree -

Normandale Community College
Minneapolis, MN
06-2025

High School Diploma -

Kennedy High School
Bloomington, MN
07-2023

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Physical fitness
  • Relationship building and management
  • Conflict de-escalation

Timeline

Security Officer

Allied Universal Security Services
01.2024 - Current

Server

Friendship Village of Bloomington
03.2023 - 12.2023

Cashier

Home Depot
05.2022 - 03.2023

Order Fulfillment Associate

Walmart
08.2021 - 02.2022

Food Maker

Bruegger's Bagels
03.2021 - 08.2021

No Degree -

Normandale Community College

High School Diploma -

Kennedy High School
Jamal Powell