James Berggren

• Contributed to budget planning by providing accurate estimates of projected maintenance or catastrophic failure costs using asset management software as a means to plan for the future.
• Enhanced safety standards by conducting regular safety checks on all fleet vehicles and addressing any concerns promptly. During a service or repair and after a snow fall inspections will be conducted.
• Served as a liaison between drivers/operators and management, relaying pertinent information about vehicle performance, upcoming maintenance needs, or other concerns that could impact daily operations. Allowing opererators to be their first point of contact.
• Give input on new truck builds to maximize value, resale, and ease of the end user.
• Inspecting new vehicles to verify repairs or build have been done to our standard.
• Troubleshot complex mechanical issues using Mack premium tech tool (PTT) to identify root causes quickly and efficiently and update any non current software updates.
• Optimized fuel consumption across the entire fleet by programming all vehicles to a 65 mph speed limit
• Increased fleet efficiency by implementing preventive maintenance programs and schedules for all vehicles. Personally crafted the annual and bi-annual service as a standard operating procedure for any technician to follow to get the same service and standard.
• Annually monitoring engine and emission performance by performing forced regerations and updating software on all our plow truck to ensure the engine and emission system are working the way the manufacture intended in an effort to keep them out of the dealership.
• To improve vehicle performance and eliminate down time with in depth inspections.
• Inspect, maintain, repair, trucks cars boats squad cars, heavy equipment, small engines, boats, road building ect......

Started in the Leasing department and was moved to the retail department due to wanting to learn more. Started online training and moved up. Went to multiple out of state manufacture schools and completed my programs becoming master certified in 11 engines in 4 years. Spent a lot of time doing emissions diagnostics and complete engine overhauls.

• Delivering reliable repair and service by consistently adhering to manufacturer specifications was the key to success.
• MN MIP inspections
• operate and repair company owned front end loader
• Diagnose and repair all company owned parts delivery vehicles
• Maintain facility equipment (forklifts, floor scrubbers, plow truck)

Diagnose repair and maintain all makes and models of tractor trailers medium and heavy duty. DOT inspections, emergency off-site repairs, fabrication, welding, and lots of alignments.

• Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
• Only tech in shop to perform any diag and repair on any rv trailers or motor coaches.
• Multiple training classes in Indiana training on Monaco Coach products/vehicles.
• Spent a lot of time in a service truck in the winter getting frozen trucks going in the winter months.

Diagnose and repair all makes and models of medium and heavy-duty truck and trailers

DOT inspections

Off site repair

Mobile services