James Edwards III
Crystal,MN
Summary
Dynamic operations leader with a proven track record of driving efficiency and streamlining processes in fast-paced environments. Experience in logistics management, process improvement, and workforce optimization fosters a strong focus on team collaboration and measurable results. Adaptability to changing needs enhances the ability to navigate challenges effectively, while reliability and exceptional communication skills ensure seamless interactions at all organizational levels. Committed to delivering operational excellence and fostering a culture of continuous improvement.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Dispatcher
CORPORATE CAR AND COACH
03.2016 - 03.2019
- Coordinated transportation schedules, optimizing routes for efficiency and timely arrivals.
- Managed communication between drivers and clients, ensuring clarity and prompt responses.
- Monitored vehicle locations using GPS tracking systems to enhance service reliability.
- Resolved scheduling conflicts by adjusting assignments based on real-time data analysis.
Front Line Supervisor
UNITED PARCEL SERVICE (UPS)
04.2014 - 03.2015
- Supervised daily operations to ensure efficient package processing and timely deliveries.
- Trained and mentored team members on safety protocols and operational procedures.
- Monitored performance metrics to identify areas for operational enhancements.
- Facilitated communication between management and frontline staff to address concerns promptly.
Shift Supervisor
Dominos//Pizza Hut/Papa Johns/Sarpinos
2000 - 2014
- Supervised team performance during peak shifts to ensure efficient operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained new staff on food preparation and customer service protocols.
- Managed inventory levels, minimizing waste through effective stock control.
Education
Associate of Arts - Philosophy
North Hennepin Community College
Minneapolis, MNSkills
- Management Philosophies: ‘High-Impact Coaching,’ ‘Kaizen,’ ‘Safety 24/7,’ ‘Time Management,’ ‘Bottleneck Management’
- Operational efficiency
- Team Supervision of 7-15
- Team development
- Team leadership
- Performance monitoring
- Inventory management
Career Highlights with Lyman Companies so far
- June 19, 2019: Started my career with Lyman on 2nd Shift Pre-finish. Employee of the month twice in my first year; learned all 9 skills within 18 Months.
- March 2021 – February 2022: accepted into and graduated from the First Emerging Leadership program; have served on the “Safety, Employee Engagement, and Future State Committees”.
- April 2022 – March 2025: Was asked to move to the Operations Become 2nd Shift Operations Lead. I have learned all 9 skills on the Operations side.
- March 2025 – Present: Promoted to the role of Pre-Finish Coordinator where I assist the Pre-finish Team with Daily Planning, Inventory Control, and other duties to ensure Pre-Finish’s Success; while also acting as a Back up Logistic Coordinator, taking over when the First Shift Team leaves for the evening to ensure a successful to close to each day.
Certification
Lean Six Sigma - Advanced White Belt
Emerging Leader Graduate
Timeline
Dispatcher
CORPORATE CAR AND COACH
03.2016 - 03.2019
Front Line Supervisor
UNITED PARCEL SERVICE (UPS)
04.2014 - 03.2015
Shift Supervisor
Dominos//Pizza Hut/Papa Johns/Sarpinos
2000 - 2014
Associate of Arts - Philosophy
North Hennepin Community College