James Gregory
Rochester
Summary
Operations professional with comprehensive background in streamlining processes and driving operational excellence. Known for fostering collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem-solving skills to table.
Experienced operations professional skilled in optimizing workflows and driving efficiency. Strong focus on team collaboration and achieving measurable results, adaptable to changing needs and environments. Expertise in strategic planning, process improvement, and resource management. Known for reliability and effective leadership in high-pressure situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Mayo Clinic in Rochester, MN
07.2022 - Current
- Supervising pharmacy staff including pharmacists, technicians, and other support personnel.
- Designated Person overseeing sterile compounding activities and personnel for Central Inpatient Pharmacy.
- Assessing medication therapy shortages and optimizing procurement of alternative therapies when necessary.
- Implementing and maintaining policies and procedures regarding medication usage and safety with adherence to state and national regulations.
- Identifying and developing ongoing quality improvement projects to ensure operational optimization for the department.
Operating Room Pharmacist
Mayo Clinic in Rochester, MN
02.2012 - 07.2022
- Assessing and entering/verifying orders for patients undergoing surgery.
- Accurately dispensing patient medications with ability to triage orders based on situational assessment.
- Verifying chemotherapy medications for adult and pediatric patients.
- Fielding questions and expeditiously and accurately researching answers relating to medication issues.
- Providing direction for support staff in operating room pharmacy.
- Assuming charge pharmacist duties, including management of issues that arise throughout a shift and oversight of pharmacy technicians working in the dispensing role.
Hospital Float Pharmacist
Mayo Clinic in Rochester, MN
04.2011 - 10.2013
- Assessing and entering orders for a wide range of inpatient populations including, but not limited to: Intensive Care Unit, Transplant, Internal Medicine, Cardiology, Surgical, Neurology, Psychology, Pediatrics, and Hematology/Oncology.
- Monitoring rehabilitation and orthopedic surgery patients, including medication profile review.
Hospital Inpatient Dispensing Pharmacist
Mayo Clinic in Rochester, MN
06.2008 - 04.2011
- Assessing and entering medication orders.
- Accurately dispensing medications to inpatients.
- Assuming charge pharmacist duties, including management of issues that arise throughout a shift and oversight of pharmacy technicians working in the dispensing role.
- Fielding medication orders and drug information questions for patients in the emergency room, operating room, and throughout the hospital.
- Responding to code situations.
- Providing coverage for Internal Medicine and Cardiology as needed.
Education
Master of Business Administration -
Western Governors University
Salt Lake City, Utah09.2025
Doctor of Pharmacy - undefined
Drake University
Des Moines, Iowa05.2008
Skills
- Attention to detail in standards adherence
- Pharmaceutical knowledge management
- Effective communicator
- Analytical solution development
- Levelheaded in demanding environments
- Operations management
- Productivity improvement
- KPI reporting
- Strategic planning
- Procedure optimization
Affiliations
- American Society of Health System Pharmacists (ASHP)
- Member (2023)
Certification
- Mayo Clinic Silver Quality Fellow Certification (2024)
- Mayo Clinic Bronze Quality Fellow Certification (2022)
- Critical Point USP 797 & 800 training (2020, 2022)
- Mayo Clinic Aspiring Leaders Program (2017)
Educational Material Development
- Gregory, J “Ambit Pump Infusion Implementation,” education slideshow, Mayo Clinic, Rochester, Minnesota.
- Brinkman N, Hockert H, Gregory J “SHA Medication Requests: An Update for SPS (SHA Entry),” education slideshow, Mayo Clinic, Rochester, Minnesota.
- Rosamond L, Hockert H, Gregory J “ESHA/SPS Order Entry Guidance Document” education slideshow, Mayo Clinic, Rochester, Minnesota.
- Hockert H, Gregory J “Intrathecal Chemotherapy: How to Process Orders” education slideshow, Mayo Clinic, Rochester, Minnesota.
- Gregory Ja, Gregory Jo, Patel M “Mayo Clinic Rochester: Hospital Pharmacy Computer Applications” education slideshow, Mayo Clinic, Rochester, Minnesota.
- Gregory J “Medications with Serotonin Syndrome Risk” education document, Mayo Clinic, Rochester, Minnesota.
Qualifications
- 2008: PharmD D.
- Licensed pharmacist in Minnesota
- 17 years inpatient pharmacy experience
Workplace Involvement
- Medication Safety Subcommittee (2022 to present)
- Chair
- Strategic Planning – Tactics Workgroup (2022-2023)
- USP 797 Quality and Documentation Reporting and Tracking Tool PAM Workgroup (2022 - present)
- Mayo Clinic USP 797 and USP 800 Standard Operating Procedures Development Workgroup (2022 - present)
Timeline
Senior Operations Manager
Mayo Clinic in Rochester, MN
07.2022 - Current
Operating Room Pharmacist
Mayo Clinic in Rochester, MN
02.2012 - 07.2022
Hospital Float Pharmacist
Mayo Clinic in Rochester, MN
04.2011 - 10.2013
Hospital Inpatient Dispensing Pharmacist
Mayo Clinic in Rochester, MN
06.2008 - 04.2011
Doctor of Pharmacy - undefined
Drake University
Master of Business Administration -
Western Governors University