Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Educational Material Development
Qualifications
Workplace Involvement
Timeline
Generic

James Gregory

Rochester

Summary

Operations professional with comprehensive background in streamlining processes and driving operational excellence. Known for fostering collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem-solving skills to table.

Experienced operations professional skilled in optimizing workflows and driving efficiency. Strong focus on team collaboration and achieving measurable results, adaptable to changing needs and environments. Expertise in strategic planning, process improvement, and resource management. Known for reliability and effective leadership in high-pressure situations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Operations Manager

Mayo Clinic in Rochester, MN
07.2022 - Current
  • Supervising pharmacy staff including pharmacists, technicians, and other support personnel.
  • Designated Person overseeing sterile compounding activities and personnel for Central Inpatient Pharmacy.
  • Assessing medication therapy shortages and optimizing procurement of alternative therapies when necessary.
  • Implementing and maintaining policies and procedures regarding medication usage and safety with adherence to state and national regulations.
  • Identifying and developing ongoing quality improvement projects to ensure operational optimization for the department.

Operating Room Pharmacist

Mayo Clinic in Rochester, MN
02.2012 - 07.2022
  • Assessing and entering/verifying orders for patients undergoing surgery.
  • Accurately dispensing patient medications with ability to triage orders based on situational assessment.
  • Verifying chemotherapy medications for adult and pediatric patients.
  • Fielding questions and expeditiously and accurately researching answers relating to medication issues.
  • Providing direction for support staff in operating room pharmacy.
  • Assuming charge pharmacist duties, including management of issues that arise throughout a shift and oversight of pharmacy technicians working in the dispensing role.

Hospital Float Pharmacist

Mayo Clinic in Rochester, MN
04.2011 - 10.2013
  • Assessing and entering orders for a wide range of inpatient populations including, but not limited to: Intensive Care Unit, Transplant, Internal Medicine, Cardiology, Surgical, Neurology, Psychology, Pediatrics, and Hematology/Oncology.
  • Monitoring rehabilitation and orthopedic surgery patients, including medication profile review.

Hospital Inpatient Dispensing Pharmacist

Mayo Clinic in Rochester, MN
06.2008 - 04.2011
  • Assessing and entering medication orders.
  • Accurately dispensing medications to inpatients.
  • Assuming charge pharmacist duties, including management of issues that arise throughout a shift and oversight of pharmacy technicians working in the dispensing role.
  • Fielding medication orders and drug information questions for patients in the emergency room, operating room, and throughout the hospital.
  • Responding to code situations.
  • Providing coverage for Internal Medicine and Cardiology as needed.

Education

Master of Business Administration -

Western Governors University
Salt Lake City, Utah
09.2025

Doctor of Pharmacy - undefined

Drake University
Des Moines, Iowa
05.2008

Skills

  • Attention to detail in standards adherence
  • Pharmaceutical knowledge management
  • Effective communicator
  • Analytical solution development
  • Levelheaded in demanding environments

  • Operations management
  • Productivity improvement
  • KPI reporting
  • Strategic planning
  • Procedure optimization

Affiliations

  • American Society of Health System Pharmacists (ASHP)
  • Member (2023)

Certification

  • Mayo Clinic Silver Quality Fellow Certification (2024)
  • Mayo Clinic Bronze Quality Fellow Certification (2022)
  • Critical Point USP 797 & 800 training (2020, 2022)
  • Mayo Clinic Aspiring Leaders Program (2017)

Educational Material Development

  • Gregory, J “Ambit Pump Infusion Implementation,” education slideshow, Mayo Clinic, Rochester, Minnesota.
  • Brinkman N, Hockert H, Gregory J “SHA Medication Requests: An Update for SPS (SHA Entry),” education slideshow, Mayo Clinic, Rochester, Minnesota.
  • Rosamond L, Hockert H, Gregory J “ESHA/SPS Order Entry Guidance Document” education slideshow, Mayo Clinic, Rochester, Minnesota.
  • Hockert H, Gregory J “Intrathecal Chemotherapy: How to Process Orders” education slideshow, Mayo Clinic, Rochester, Minnesota.
  • Gregory Ja, Gregory Jo, Patel M “Mayo Clinic Rochester: Hospital Pharmacy Computer Applications” education slideshow, Mayo Clinic, Rochester, Minnesota.
  • Gregory J “Medications with Serotonin Syndrome Risk” education document, Mayo Clinic, Rochester, Minnesota.

Qualifications

  • 2008: PharmD D.
  • Licensed pharmacist in Minnesota
  • 17 years inpatient pharmacy experience

Workplace Involvement

  • Medication Safety Subcommittee (2022 to present)
  • Chair
  • Strategic Planning – Tactics Workgroup (2022-2023)
  • USP 797 Quality and Documentation Reporting and Tracking Tool PAM Workgroup (2022 - present)
  • Mayo Clinic USP 797 and USP 800 Standard Operating Procedures Development Workgroup (2022 - present)

Timeline

Senior Operations Manager

Mayo Clinic in Rochester, MN
07.2022 - Current

Operating Room Pharmacist

Mayo Clinic in Rochester, MN
02.2012 - 07.2022

Hospital Float Pharmacist

Mayo Clinic in Rochester, MN
04.2011 - 10.2013

Hospital Inpatient Dispensing Pharmacist

Mayo Clinic in Rochester, MN
06.2008 - 04.2011

Doctor of Pharmacy - undefined

Drake University

Master of Business Administration -

Western Governors University
James Gregory