Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Guzman

Lake Elmo

Summary

I have strong customer service skills and a friendly, approachable attitude that helps create a positive shopping experience. I work well in a team, stay organized in fast-paced environments, and adapt quickly to new challenges. I also have an eye for style and enjoy helping customers find products that suit their needs. With my strong communication skills and ability to provide great service, I’m confident I can contribute to the success of the store and help maintain a welcoming and stylish shopping environment. Dynamic Sales Associate with proven expertise in upselling and exceptional communication skills, honed at Pacsun. Excelled in building customer relationships, enhancing guest relations, and driving business development through strategic promotional support. Demonstrated ability to maintain professionalism in high-stress situations, contributing to a significant increase in customer loyalty and sales.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pacsun
08.2022 - 03.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Stillwater Area High School
Stillwater, MN
06-2025

Skills

  • Promotional support
  • Retail loss prevention
  • Upselling
  • Excellent communication skills
  • Goal oriented
  • Cash register operation
  • Problem-solving
  • Guest relations
  • Stocking and receiving
  • Business development
  • Sales expertise

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Sales Associate

Pacsun
08.2022 - 03.2024

High School Diploma -

Stillwater Area High School
James Guzman