James Nartey

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with residents in memory care that they can't help themselves with many other things like, feeding,bathing and clothing,I also help at Assistant living department with,bathing,laundries and passing of medications to residents who needed a help, and also assist residents to dinner.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

I'm hardware associate,it's my pleasure to help customers to find the product they need easily and also help them to locate items they need and also how some of the tools worked.

• Assisted residents in preparing for activity and social programs.
• Maintained clean, safe, and well-organized patient environment.
• Assisted residents with daily dental and mouth care, bath functions, and hair care.
• Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
• Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
• Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
• Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
• Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.

• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Followed safety procedures to avoid injuries in field.
• Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Installation of Generators and Power cutover Installations.
• M2000 alarm system installation and Telemisis system installation
• Emerson hybrid installation