- Outdoor Recreation
- DIY and Home Improvement
- Music
- Cooking
- Hiking
- Historical Exploration
- Spending Time with Family
James "Jake" Manning
Hermantown
Summary
Experienced with managing sales teams and driving revenue growth. Utilizes strategic planning and customer relationship skills to boost sales performance. Track record of fostering collaborative team environment and achieving sales targets.
Overview
2027
2027
years of professional experience
Work History
New Car Sales Manager
Krenzen Auto, Inc.
Duluth, MN
2019 - Current
- Led sales team to exceed monthly targets through strategic training and coaching initiatives.
- Developed customer engagement strategies that enhanced client relationships and increased repeat business.
- Collaborated with marketing teams to design promotional campaigns that boosted showroom traffic and online inquiries.
- Facilitated regular training sessions on product knowledge, equipping staff with tools for effective customer interactions.
- Encouraged a high-performance culture among the sales team by setting ambitious targets and rewarding top performers.
- Analyzed market trends to optimize inventory management and pricing strategies, improving profitability.
F&I Manager
Krenzen Auto, Inc.
Duluth, MN
2017 - Current
- Established relationships with lenders to secure competitive financing rates for customers.
- Analyzed credit applications and recommended appropriate financing solutions.
- Reviewed contracts for accuracy and compliance with regulatory standards.
- Educated customers on financial products and services, improving understanding and satisfaction.
- Mentored junior staff on best practices in finance and insurance operations.
Parts and Service Advisor
Krenzen Auto, Inc.
Duluth, MN
2014 - 2017
- Assisted customers in identifying service needs and provided accurate estimates.
- Communicated effectively with technicians to relay customer concerns and service requirements.
- Monitored inventory levels of parts and supplies, facilitating timely reordering.
- Educated customers on maintenance plans and warranty services to enhance satisfaction.
- Resolved customer complaints promptly, improving overall service experience and loyalty.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Education
Bachelor of Arts -
The College of St. Scholastica
Duluth, MN2010
High School Diploma -
Boyceville, High School
Boyceville, WI2010
Skills
- Goal-oriented mindset
- Sales presentations
- Data analysis
- Relationship management
- Team development
- Sales optimization
- Sales forecasting
- Industry trends awareness
- Needs assessment
- Competitive analysis
- Lead generation
- Sales coaching
- CRM proficiency
- Teamwork and collaboration
- Problem-solving
- Customer service
Interests
Timeline
New Car Sales Manager
Krenzen Auto, Inc.
2019 - Current
F&I Manager
Krenzen Auto, Inc.
2017 - Current
Parts and Service Advisor
Krenzen Auto, Inc.
2014 - 2017
Bachelor of Arts -
The College of St. Scholastica
High School Diploma -
Boyceville, High School