Jamie Buckentin
Windom
Summary
Dynamic professional with a proven track record in salon operations and insurance sales, notably with American Family Insurance. Excelled in financial management and customer service, enhancing client retention and satisfaction. Demonstrated reliability and excellent communication, achieving top-quality customer experiences and surpassing sales targets through effective relationship-building.
Overview
7
7
years of professional experience
Work History
Salon Owner/Cosmetologist
Self
02.2018 - Current
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Maintained detailed client records to track preferences, providing personalized experiences during each visit.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
Insurance Agent
American Family Insurance
05.2022 - 04.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on insurance policies and procedures.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Education
No Degree - Business
Minnesota State University, Mankato
Mankato, MNSkills
- Appointment scheduling
- Financial management
- Salon operations
- Health and safety
- Customer service
- Time management
- Reliability
- Excellent communication
- Customer satisfaction
Timeline
Insurance Agent
American Family Insurance
05.2022 - 04.2024
Salon Owner/Cosmetologist
Self
02.2018 - Current
No Degree - Business
Minnesota State University, Mankato
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