Jamin Whitehead

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Obtained a high customer satisfaction rate, and on after meal surveys
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

. Greeted and sat customers

. Poured beers, wines, and mixed drinks upon order

. Bussed own tables to ensure a quick turnover of guests

. Took customers orders, promptly punched them into the system and brought out food while attending to their needs through out their evening

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.