Jana Bosnakovska
Mankato,MN
Summary
Empathetic and proactive professional with a background in direct support and caregiving. Expertise in medication administration and advocacy for clients with disabilities, focusing on enhancing quality of life and fostering independence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Harry Meyering Center
Mankato, MN
10.2025 - Current
- Supported individuals with daily living activities, encouraging independence and improving overall quality of life.
- Worked closely with interdisciplinary teams to develop and carry out individualized care plans.
- Trained and mentored new staff on best practices in providing direct support to individuals with disabilities.
- Advocated for clients to ensure they received appropriate services and resources.
- Administered oral and PEG tube medications as prescribed.
- Provided ostomy care, including changing ostomy bags.
- Monitored and recorded blood glucose levels and vital signs during each shift.
Receptionist
Minnesota State University, Mankato
Mankato, MN
09.2023 - 05.2025
- Managed front desk operations, greeting visitors and providing information about university services.
- Assisted in scheduling appointments and managing calendars for faculty and staff.
- Handled incoming calls and routed inquiries to appropriate departments efficiently.
- Supported administrative tasks, including data entry and document management.
Team Member
Target
Shoreview, MN
11.2020 - 08.2022
- Assisted with inventory management, ensuring accurate stock levels and product availability.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain store cleanliness and organization.
- Executed merchandise replenishment efficiently, following visual merchandising standards.
- Operated cash registers, ensuring accurate transactions and efficient customer service.
Team Member
Sweet Martha's Cookie Jar
Falcon Heights, MN
07.2020 - 07.2022
- Participated in promotional events, driving engagement and increasing customer foot traffic.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Bachelor of Science - Nursing
Minnesota State University, Mankato
Mankato, MN05-2027
High School Diploma -
Mounds View Senior High School
Arden Hills, MN06.2023
Skills
- Time management
- First aid and safety
- Compassionate caregiving
- Disability awareness
- Team collaboration
- Medication administration
- Client documentation
- Direct patient care
Certification
- CNA - Certified Nursing Assistant
Languages
Macedonian
Native or Bilingual
Serbian
Full Professional
Spanish
Limited Working
Timeline
Direct Support Professional
Harry Meyering Center
10.2025 - Current
Receptionist
Minnesota State University, Mankato
09.2023 - 05.2025
Team Member
Target
11.2020 - 08.2022
Team Member
Sweet Martha's Cookie Jar
07.2020 - 07.2022
Bachelor of Science - Nursing
Minnesota State University, Mankato
High School Diploma -
Mounds View Senior High School