Janell Pickford
Minneapolis
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Energetic Bottle Server known for high productivity and efficiency in task completion. Possess specialized skills in customer service, sales techniques, and inventory management. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance guest experiences and achieve operational goals.
Overview
4
4
years of professional experience
Work History
Host
Cowboy Jacks
Minneapolis
01.2023 - 12.2024
- Provided customers with accurate wait times and monitored waiting list.
- Stocked server areas with supplies before, during and after shifts.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked identification for guests who appeared under age 21.
- Greeted incoming guests to escort to assigned dining area and present menus.
Server
Punch pizza
Minneapolis
02.2021 - 12.2022
- Upheld high standards of sanitation in accordance with health department regulations.
- Addressed complaints to kitchen staff and served replacement items.
- Provided excellent customer service to ensure satisfaction.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Greeted guests and provided menus.
Education
High School Diploma -
Maple Grove Senior High
Maple Grove 06-2022
Skills
- Customer service
- Conflict resolution
- Time management
- Effective communication
- Hospitality and accommodation
Timeline
Host
Cowboy Jacks
01.2023 - 12.2024
Server
Punch pizza
02.2021 - 12.2022
High School Diploma -
Maple Grove Senior High