Janet Lee
Richfield
Summary
Resourceful restaurant knowledge with emphasis on high productivity and efficient task completion. Skilled in customer service, conflict resolution, and kitchen management. Excel at communication, problem-solving, and adaptability.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Enforcement Officer 1
MN Department of Human Rights
Saint Paul
08.1996 - 06.2010
- Used my knowledge of human rights and anti-discrimination laws to investigate and make determinations regarding charges of alleged civil rights violations
- Received and analyzed information from potential charging parties to determine if drafting a charge was warranted. This was done by using both phone interviews and written communication.
- The above tasks were in addition to job duties associated with my positions as Case Access Officer/mediation specialist and Case Prep coordinator.
Restaurant Manager
Delarias Kentucky Fried Chicken
Saint Paul
10.1981 - 04.1995
- Performed all aspects of recruitment and selection of a crew of up to 50 employees.
- Provided training for my crew members as well as training managers to be assigned to other locations.
- Responsible for recording and reporting restaurant operations within a specified budget on a weekly, monthly and yearly basis.
- Responsible for ordering all food, beverage and paper products for the restaurant while staying within the appropriate budget.
- Scheduled team members work hours while keeping within specified budget.
- Responsible for all daily activities necessary to operate the restaurant.
- Adhered to all health department regulations regarding food storage and preparation.
- Established policies for cash handling procedures to maximize security measures.
Education
Roosevelt High School
Minneapolis, MN06-1980
Some College (No Degree) - Liberal Arts
Augsburg College
Minneapolis, MNSkills
- Investigative techniques
- Case management
- Conflict resolution
- Time management
- Work well with others
Certification
- Attended several nationwide management seminars while with KFC including: Management Skills Training, Recruitment and Selection, Train the Trainer and Day to Day Coaching.
- Was certified by the Minneapolis Health Department
- Attended C.P.R and Lifesaver Training.
Timeline
Enforcement Officer 1
MN Department of Human Rights
08.1996 - 06.2010
Restaurant Manager
Delarias Kentucky Fried Chicken
10.1981 - 04.1995
Roosevelt High School
Some College (No Degree) - Liberal Arts
Augsburg College