Janet OldRock
Redwood Falls
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Oyate Supervisor
Jackpot Junction Casino Hotel
Morton
02.2021 - Current
- Led team meetings to communicate goals and gather feedback from staff members.
- Conducted regular performance evaluations to assess employee development.
- Implemented safety protocols to maintain a safe working environment.
- Resolved conflicts and addressed employee concerns in a timely manner.
- Supervised daily operations to ensure team efficiency and productivity.
- Trained and mentored staff on best practices and company policies.
- Coordinated schedules to optimize workforce allocation and resource management.
- Monitored inventory levels and coordinated supply orders as needed.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies and procedures.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Implemented quality control measures, significantly reducing error rates.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Trained new employees on company policies, job duties, and performance expectations.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Casino Housekeeping
Jackpot Junction Casino Hotel
Morton
04.2016 - 09.2016
- Maintained cleanliness of gaming areas, ensuring a welcoming atmosphere for guests.
- Sanitized restrooms and public spaces, adhering to health and safety standards.
- Restocked cleaning supplies and equipment to ensure uninterrupted service operations.
- Collaborated with team members to address housekeeping needs efficiently and effectively.
- Conducted routine inspections of facilities, identifying maintenance issues for prompt resolution.
- Reported damaged furniture or equipment to management for repair or replacement.
- Implemented best practices in waste disposal, promoting sustainability within the casino environment.
- Provided assistance with special projects as requested by management team.
- Ensured that all hallways were kept clear of obstructions.
- Dusted furniture and fixtures in hotel lobby and casino areas.
- Assisted with laundry services when necessary.
- Provided helpful information about the property's amenities.
- Swept, mopped, and vacuumed floors in casino areas.
- Adhered to health and safety regulations while performing duties.
- Maintained cleanliness of all guest rooms and public spaces.
- Reported any maintenance issues to supervisors immediately.
- Disinfected doorknobs, light switches, countertops.
- Sanitized surfaces using appropriate chemicals according to safety protocols.
- Stocked cleaning supplies in housekeeping closets.
Education
GED
Olivia, MNSkills
- Employee training
- Team building
- Performance evaluation
- Conflict resolution
- Safety protocols
- Inventory management
- Resource allocation
- Workflow coordination
- Process improvement
- Quality control
- Effective communication
- Time management
- Problem solving
- Delegation skills
- Positive reinforcement
- Processes and procedures
- Schedule development
- Complex Problem-solving
- Verbal and written communication
- Change management
- Employee motivation
- Customer service
- Waste reduction
- Policy enforcement
- Relationship building
- Public speaking
- Training and mentoring
- Decision-making
- Employee development
- Staff development
- Inventory oversight
- Inventory control
- Task delegation
- Expectation setting
- Attention to detail
- Multitasking capacity
- Workflow optimization
- Multitasking
- Customer relationship management
- Task prioritization
Timeline
Oyate Supervisor
Jackpot Junction Casino Hotel
02.2021 - Current
Casino Housekeeping
Jackpot Junction Casino Hotel
04.2016 - 09.2016
GED
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