Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Jannat Hassan

Healthcare Management Student
Minneapolis

Summary

Healthcare Management student with a Leadership Minor at the University of Minnesota and experience in healthcare, front desk operations, customer service, scheduling, patient communication, and administrative support.

Overview

5
5
years of professional experience

Work History

Personal Care Assistant

Twins Home Health Care
01.2021 - Current
  • Support clients with daily living activities, documentation, communication, and care coordination.
  • Assisted clients with daily living activities and personal hygiene.
  • Administered medication according to care plans and guidelines.
  • Monitored client health, reporting changes to healthcare professionals.

Receptionist

H&R Block
01.2025 - 04.2025
  • Managed front desk operations, scheduling, phones, and confidential documents.
  • Managed multi-line phone system, directing calls to appropriate departments.
  • Scheduled appointments using H&R Block's scheduling software efficiently.
  • Organized and maintained client records in compliance with privacy standards.

Student Ambassador

North Hennepin Community College
01.2023 - 05.2024
  • Represented college at events, promoting programs and resources to prospective students.
  • Assisted in organizing campus tours, showcasing facilities and student life experiences.
  • Provided information to visitors regarding the admission process, academic programs and student life.

Education

Bachelor of Applied Science - Healthcare Management, Leadership Minor

University of Minnesota
Twin Cities
05-2027

Associate of Arts - Liberal Arts and Sciences

North Hennepin Community College
01-2024

Skills

  • Patient Care
  • Patient Communication
  • Appointment Scheduling
  • Front Desk Operations
  • Customer Service
  • Administrative Support
  • Data Entry
  • Document Scanning
  • Microsoft Office
  • HIPAA Awareness
  • Professional Communication

Languages

English
Native/ Bilingual
Swahili
Native/ Bilingual

Affiliations

  • Undergraduate Transfer Student Advisory Board (UTSAB), University of Minnesota (2026–2027)
  • Volunteer Digital Navigator, M Health Fairview Clinics and Surgery Center – Maple Grove (May 2026 – Present)

Timeline

Receptionist

H&R Block
01.2025 - 04.2025

Student Ambassador

North Hennepin Community College
01.2023 - 05.2024

Personal Care Assistant

Twins Home Health Care
01.2021 - Current

Bachelor of Applied Science - Healthcare Management, Leadership Minor

University of Minnesota

Associate of Arts - Liberal Arts and Sciences

North Hennepin Community College
Jannat HassanHealthcare Management Student