Jasmine Buhay
Duluth
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Continually well organized and great at time management.
Direct care professional excelling in staff development and compliance. Proven ability to enhance operational efficiency through effective process improvements and strong leadership.
Skilled in data analysis and committed to fostering a collaborative team environment, ensuring high standards of service and safety.
Overview
9
9
years of professional experience
Work History
Senior Supervisor
Stepping Stones For Living
02.2025 - Current
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Identified underperforming areas and implemented effective process improvements.
- Maximized personal competency through continuous professional development.
- Assessed problems and conflicts and resolved independently.
- Mandated policy, procedure, and performance adherence for continued and increased operational efficiency and profitability.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Care Coordinator
DHL
08.2024 - 02.2025
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Radiology Assistant
Essentia Health-St. Mary's Medical Center
09.2022 - 03.2024
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Instructed patients on proper positioning for imaging.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Security Officer
Grand Casino
11.2020 - 05.2022
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Receptionist
World Auto
03.2016 - 04.2017
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Elk River
Elk River06-2017
Skills
- Data analysis
- Compliance
- Staff development
- Training content creation
- Schedule development
- Excel experience
- Customer service
- Verbal and written communication
- Employee development
- Coaching and mentoring
- Safety protocols
- Scheduling
- Document control
Timeline
Senior Supervisor
Stepping Stones For Living
02.2025 - Current
Care Coordinator
DHL
08.2024 - 02.2025
Radiology Assistant
Essentia Health-St. Mary's Medical Center
09.2022 - 03.2024
Security Officer
Grand Casino
11.2020 - 05.2022
Receptionist
World Auto
03.2016 - 04.2017
High School Diploma -
Elk River
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