Jasmine Hernandez Rodriguez
Minneapolis
Overview
7
7
years of professional experience
Work History
Automotive Biller
WALSER RECONDITION CENTER
EAGAN
10.2024 - Current
- Processed automotive billing documents for accuracy and compliance.
- Maintained detailed records of vehicle repairs and service history.
- Utilized dealership management software for efficient billing operations.
- Coordinated with the finance team for timely payment processing and reporting.
- Communicated effectively with customers regarding billing questions and concerns.
- Created detailed reports outlining current receivables balances, aging analysis, and transaction logs.
- Resolved outstanding invoices by contacting customers via phone or email to collect payment information.
- Verified customer accounts and ensured invoice accuracy.
- Reviewed contracts between customers and vendors before processing payments or refunds.
- Utilized various software tools, including Excel spreadsheets, to generate financial reports.
- Monitored past due accounts and pursued collections on outstanding invoices.
Dispatcher
WALSER RECONDITION CENTER
Eagan
01.2024 - Current
- Managed dispatch schedules to optimize vehicle routes and delivery times.
- Coordinated communication between drivers and customers for timely updates.
- Utilized dispatch software to track vehicle locations and status.
- Monitored traffic conditions to adjust routes for efficient deliveries.
- Documented incidents and vehicle maintenance needs for record keeping.
- Assigned drivers to appropriate routes based on customer needs.
- Updated records of driver locations, delays, and cancellations.
- Worked closely with transportation supervisor to dispatch and assign loads.
Lot Attendant
WALSER RECONDITION CENTER
Eagan
02.2023 - Current
- Organized vehicle inventory for efficient access and customer service.
- Coordinated vehicle movement within the lot to optimize space and workflow.
- Maintained the cleanliness of the lot, ensuring an inviting environment for customers.
- Utilized technology to track vehicle status and assist in inventory management.
- Directed drivers to parking spots.
Babysitter
Self-employeed
Minneapolis
04.2020 - 01.2022
- Supervised children during playtime and structured activities.
- Prepared nutritious meals and snacks for children.
- Assisted with homework and educational activities.
- Maintained a safe and clean environment for children.
- Communicated regularly with parents about children's progress.
- Responsibly watched children while parents were out.
CART CAPTAIN
COOKIE CART
Minneapolis
02.2019 - 04.2020
- Supervised and trained new hires.
- I spoke at Cookie Cart events.
- Made sure that end-of-the-day duties were done.
- Spoke at orientation.
- Monitored team performance and provided constructive feedback regularly.
- Resolved employee conflicts and promoted a positive workplace culture.
Education
High School Diploma -
NORTH HIGH SCHOOL
Minneapolis, MN06-2022
Skills
- Billing accuracy
- Software utilization
- Financial reporting
- Invoice management
- Contract review
- Customer relationship management
- Spanish interpretation
- Child supervision
- Homework assistance
- Safety management
- Customer communication
- Dispatch coordination
- Record keeping
Languages
Spanish
Native/ Bilingual
Timeline
Automotive Biller
WALSER RECONDITION CENTER
10.2024 - Current
Dispatcher
WALSER RECONDITION CENTER
01.2024 - Current
Lot Attendant
WALSER RECONDITION CENTER
02.2023 - Current
Babysitter
Self-employeed
04.2020 - 01.2022
CART CAPTAIN
COOKIE CART
02.2019 - 04.2020
High School Diploma -
NORTH HIGH SCHOOL