Proven Solutions Generalist with a strong background in customer service and sales, demonstrated at Petco where I enhanced customer engagement and product knowledge. Excelled in cash handling and POS transactions, alongside a customer-focused mindset and team collaboration. Achieved significant contributions to sales goals through effective merchandising and a proactive approach to customer needs.
* Actively engaged with customers, understand their pet needs, and guide them towards appropriate products.
* Maintained comprehensive knowledge of Petco's product range, including pet food, supplies, accessories, and live animals.
* Ensured merchandise is properly stocked, priced, and displayed attractively on the sales floor.
* Accurately processed customer purchases at the register while promoting additional items or services.
* Adhered to established Petco policies and procedures regarding inventory management, pricing, and customer service standards.
* Collaborated with staff members to achieve sales goals and maintain a positive store environment.
* Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
* Worked flexible schedule and extra shifts to meet business needs.
* Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
* Answered questions about store policies and addressed customer concerns.
* Managed high-volume customer traffic during peak hours while maintaining efficiency in transactions.
* Operated cash register for cash, check, and credit card transactions with excellent accuracy levels taking customer's orders.
* Helped team members prepare orders correctly and efficiently for customers.
* Offered assistance to customer's emphasizing current rewards and discounts.
* Created inviting environment for customers by maintaining store organization and cleanliness.