Jason Glad
Red Wing
Summary
Experienced assistant manager with a talent for training and guiding team members. Skilled in conflict resolution and inventory management, consistently driving improvements in customer service and operational processes. Im also a excellent budtender with strong problem-solving and customer service skills. Proven ability to enhance customer experiences while maintaining operational efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Cultivator
MNRiverHoldings
Hastings
10.2024 - Current
- Cultivated plants in greenhouse using proper techniques and tools.
- Monitored plant health and identified signs of pests or diseases.
- Harvested crops in accordance with industry standards for quality and yield.
Budtender
Island Pezi
Welch
08.2024 - Current
- Assisted customers in selecting cannabis products based on preferences and needs.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted customers in selecting the best products for their needs.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
Assistant Manager
Menards
Red Wing
05.2007 - 08.2024
- Assisted in managing daily operations and staff scheduling.
- Coordinated inventory management and product restocking processes.
- Trained new employees on company policies and customer service techniques.
- Implemented process improvements for customer service efficiency.
- Supported the resolution of customer inquiries and complaints effectively.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Skills
- Im great at problem solving and also great at resolving conflicts
- I use time management very well to ensure the goal is reached
- I have excellent product knowledge, and if not I try to learn the product as soon as possible
- I have excellent customer service skills
- Im very effective on communication with staff
- I use effective team collaboration to get everyone working great together
Timeline
Cultivator
MNRiverHoldings
10.2024 - Current
Budtender
Island Pezi
08.2024 - Current
Assistant Manager
Menards
05.2007 - 08.2024