Jason Johnson
Worthington,MN
Summary
Dynamic leader with a proven track record at Tri State Truck Wash, excelling in strategic planning and crisis management. Enhanced customer satisfaction through operational excellence and staff training initiatives. Cultivated a culture of accountability, driving performance improvements and reducing costs while fostering employee engagement and collaboration.
Overview
38
38
years of professional experience
1
1
Certification
Work History
President
Tri State Truck Wash
01.2018 - 05.2025
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Reduced operational costs through strategic cost management initiatives.
Manager
Tri State Truck Wash
06.2001 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Driver
Tri State Truck Wash
09.1987 - 06.2001
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Education
No Degree - General
Minnesota West Community And Technical College
Worthington, MNSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Employee relations
- Crisis management
- Operations management
- Staff training
- Project management
- Company representation
- Budget management
- Operations oversight
- Staff management
- Cost control
- Talent recruitment
- Risk mitigation
Accomplishments
- Supervised team of 25 staff members.
- Achieved results for large meat packing plant through effectively helping with all operations of shipping.
Certification
- Forklift Training - 2001-2025
- CDL License - 1987-2025
Languages
English
Native or Bilingual
Timeline
President
Tri State Truck Wash
01.2018 - 05.2025
Manager
Tri State Truck Wash
06.2001 - 01.2018
Driver
Tri State Truck Wash
09.1987 - 06.2001
No Degree - General
Minnesota West Community And Technical College
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