Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jason Johnson

Worthington,MN

Summary

Dynamic leader with a proven track record at Tri State Truck Wash, excelling in strategic planning and crisis management. Enhanced customer satisfaction through operational excellence and staff training initiatives. Cultivated a culture of accountability, driving performance improvements and reducing costs while fostering employee engagement and collaboration.

Overview

38
38
years of professional experience
1
1
Certification

Work History

President

Tri State Truck Wash
01.2018 - 05.2025
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Delivered operational excellence by optimizing resources, processes, and overall cost structure.
  • Reduced operational costs through strategic cost management initiatives.

Manager

Tri State Truck Wash
06.2001 - 01.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Driver

Tri State Truck Wash
09.1987 - 06.2001
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Education

No Degree - General

Minnesota West Community And Technical College
Worthington, MN

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Integrity and ethics
  • Employee relations
  • Crisis management
  • Operations management
  • Staff training
  • Project management
  • Company representation
  • Budget management
  • Operations oversight
  • Staff management
  • Cost control
  • Talent recruitment
  • Risk mitigation

Accomplishments

  • Supervised team of 25 staff members.
  • Achieved results for large meat packing plant through effectively helping with all operations of shipping.

Certification

  • Forklift Training - 2001-2025
  • CDL License - 1987-2025

Languages

English
Native or Bilingual

Timeline

President

Tri State Truck Wash
01.2018 - 05.2025

Manager

Tri State Truck Wash
06.2001 - 01.2018

Driver

Tri State Truck Wash
09.1987 - 06.2001

No Degree - General

Minnesota West Community And Technical College

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Jason Johnson