Shift Manager with solid background assisting in various repair and maintenance tasks. Adept at supporting skilled workers in completing projects efficiently and safely. Demonstrated ability in using basic tools and performing routine upkeep tasks.
Overview
5
5
years of professional experience
Work History
Shift Manager
Papa John's
05.2024 - Current
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Promoted a positive work environment through open communication and constructive feedback.
Excelled in every store position and regularly backed up front-line staff.
Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Handyman Helper
None Currently
01.2020 - Current
Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
Supported customer relations by providing clear communication regarding project updates and estimated completion times.
Upheld a professional demeanor when interacting with client.
Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
Performed basic electrical tasks, contributing to the successful completion of various repair projects.