Jason Ostlund
Park Rapids
Summary
Accomplished Territory Sales Manager with a proven track record of territory expansion and revenue generation. Excelled in sales closing and CRM software, boosting customer retention through strategic relationship building. Achieved significant sales growth by leveraging market research and product promotion skills, ensuring a competitive edge in a dynamic market.
Overview
22
22
years of professional experience
Work History
Territory Sales Manager
Heartland Tire
04.2022 - Current
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Established strong relationships with key clients, boosting customer retention rates.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
Territory Sales Manager
OK Tire Inc.
01.2019 - 04.2022
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Established strong relationships with key clients, boosting customer retention rates.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Increased division profits with strategic territory expansion and acquisition of [Number] new customers.
Store Manager
Heartland Tire
09.2016 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Auto Body Technician
Nyhus Chevy Buick
09.2009 - 09.2016
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Followed standard operating procedures to achieve consistent quality of work.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
Service Advisor
Wadena GM
07.2002 - 08.2009
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Examined service history and provided initial inspection of vehicle to identify issues.
Education
High School Diploma -
Wadena-Deer Creek Senior High School
Wadena, MN05.2003
Skills
- Territory expansion
- Sales closing
- Territory Growth
- Business growth and retention
- Sales Tracking
- CRM Software
- Revenue Generation
- New Account Development
- Price Structuring
- Brand Promotion
- Goals and performance
- Market Research
- Product Promotion
Timeline
Territory Sales Manager
Heartland Tire
04.2022 - Current
Territory Sales Manager
OK Tire Inc.
01.2019 - 04.2022
Store Manager
Heartland Tire
09.2016 - 01.2019
Auto Body Technician
Nyhus Chevy Buick
09.2009 - 09.2016
Service Advisor
Wadena GM
07.2002 - 08.2009
High School Diploma -
Wadena-Deer Creek Senior High School
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