Jatin Kapoor
Rogers
Summary
Engineering leader with 16+ years of experience in product engineering, building and operating cloud-native, high-availability distributed systems at scale. Proven track record leading multi-geo teams, owning customer-facing platforms end-to-end, and delivering systems handling ~50,000 requests per second sustained and up to ~250,000 requests per second during peak events. Strong focus on execution excellence, people leadership, and measurable business impact in large-scale e-commerce environments.
Overview
17
17
years of professional experience
Work History
SENIOR ENGINEERING MANAGER
Best Buy
Richfield
05.2024 - Current
- Lead a 15-engineer product engineering organization (US + India) responsible for pricing and promotional platform powering customer-facing experiences across Best Buy’s digital and in-store channels.
- Own cloud-native applications fully deployed in the public cloud, designed for resiliency, auto-scaling, and zero-downtime deployments.
- Drive technical strategy and architecture for distributed, event-driven systems supporting real-time pricing and offers at ~50K RPS sustained and up to 250K RPS during peak retail events.
- Partner closely with Product, Design, and Operations leaders to shape roadmaps, and deliver features aligned with revenue growth, and customer trust.
- Establish strong operational discipline across observability, capacity planning, load testing, and on-call readiness, reducing peak-event risk while meeting strict latency and availability SLAs.
- Hire, mentor, and develop senior engineers and tech leads, building a culture of ownership, accountability, and continuous improvement.
- Successfully supported 250K RPS peak traffic during critical sales events without customer-visible incidents.
- Improved platform stability and production readiness for systems impacting billions in annual revenue.
LEAD ENGINEER
Target
Minneapolis
10.2021 - 04.2024
- Technical lead for Enterprise Cart & Checkout Platform, enabling seamless omnichannel shopping for millions of guests.
- Led design and delivery of cloud-native applications, optimized for high availability, horizontal scalability, and low latency.
- Owned reliability and performance of cart and checkout flow during peak traffic events.
- Mentored engineers, led design reviews, and influenced engineering standards across teams.
- Reduced checkout-related incidents during peak traffic periods.
- Improved API latency and checkout success rates through architectural and performance optimizations.
SENIOR ENGINEER → LEAD ENGINEER
Target
Minneapolis
08.2016 - 10.2021
- Built and scaled Target’s Assortment Planning platform, supporting multi-billion-dollar strategy, assortment, and financial planning workflows.
- Served as Lead Engineer for the Financial Planning domain, acting as the primary technical point of contact for cross-functional stakeholders.
- Designed and operated platforms managing ~100 TB of historical sales and inventory data, supporting hybrid transactional and analytical workloads.
- Built large-scale data pipelines moving multiple terabytes of data from Hadoop-based systems into optimized databases for historical analysis, forecasting, and planning.
AUTOMATION ARCHITECT
Best Buy
Richfield
08.2014 - 08.2016
- Architected a custom automation framework validating analytics accuracy across Best Buy’s digital platforms.
- Improved confidence in analytics used for business and marketing decision-making by reducing data defects.
SYSTEMS & PLATFORM ENGINEER
Infosys Ltd
01.2009 - 01.2014
- Delivered CI/CD automation, middleware platforms, and distributed systems for enterprise clients including DirecTV, Boston Scientific, and ResMed.
- Built and maintained Java/J2EE systems for healthcare and large-scale enterprise environments.
Education
Bachelor of Technology - Electronics & Communications
Jaypee University of Information Technology
IndiaSkills
- Product Engineering & End-to-End Ownership
- Engineering Management & Team Scaling
- Distributed Systems Architecture
- Cloud-Native Platforms
- Roadmap Ownership & Execution SLA / SLO Management
- Peak Traffic & Incident Readiness
- Cross Functional Leadership
- Mentorship, Hiring & Career Development
Awards
- Target Hackathon Winner, Built a scan-and-pay checkout experience reducing in-store wait times.
- Infosys Centre of Excellence, Rookie of the Year
Technology
AWS, GCP, Java, Kafka, Microservices, Event-Driven Architecture, CI/CD, Observability, Distributed Tracing, Scalable Systems
Timeline
SENIOR ENGINEERING MANAGER
Best Buy
05.2024 - Current
LEAD ENGINEER
Target
10.2021 - 04.2024
SENIOR ENGINEER → LEAD ENGINEER
Target
08.2016 - 10.2021
AUTOMATION ARCHITECT
Best Buy
08.2014 - 08.2016
SYSTEMS & PLATFORM ENGINEER
Infosys Ltd
01.2009 - 01.2014
Bachelor of Technology - Electronics & Communications
Jaypee University of Information Technology