Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Javier E. París Román

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Research Interviewer

Health Partners Institute
05.2024 - Current
  • Interview participants via phone following prescribed scripts and protocols
  • Enter screening information to database.
  • Schedule research procedures and inform staff.
  • Prepare for one-on-one and group participant appointments (prepares meeting room, assembles documentation forms, checklists, lab materials, etc.).
  • Facilitate appointments (collects forms, administers questionnaires, performs research procedures and measurements, schedules future appointments).
  • Enter appointment information into database.
  • Assist in preparation of mailed surveys.
  • Prepare, mails and tracks communication as required.
  • Maintain and follow timelines for project completion.
  • Maintain and update project documentation.
  • Inform project team of participant experience and identifies improvement opportunities for data collection and recruitments.
  • Assist with adherence activities.

Supply data for reports.

  • Perform other duties as required.

AREA MANAGER

Marsden Central LLC
06.2022 - 04.2024
  • Lead team to achieve company goals and exceed targets consistently, fostering positive work environment
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects
  • Order supplies in timely manner
  • I oversee timekeeping and fix any errors on time cards
  • Communicate via email, phone or in person with costumers
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities
  • Facilitated conflict resolution among team members, promoting open communication and fostering positive workplace culture
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes

PEST CONTROL TECHNICIAN

Terminix
05.2022 - 12.2022
  • Applied pesticides to inside and outside of structures utilizing company protocols
  • Drove to customer residences and places of business to inspect for pests
  • Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations
  • Upheld high standards of professionalism, maintaining clean appearance and courteous demeanor while interacting with clients
  • Educated and advised customers on preventive measures to reduce pest infestations
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources

MAIL CARRIER

USPS
03.2018 - 05.2022
  • Distributed mail to residences and businesses, delivering to approximately324 customers per shift
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information

WAREHOUSE ASSOCIATE

Amazon.com
06.2017 - 03.2018
  • Amazon fulfillment center outbound loading trucks with merchandise and stacking boxes of up to50 pounds, Trailer Dock And Release Certified
  • Prepared orders for shipment by picking, packing, and labeling merchandise
  • Worked safely around moving machinery
  • Collaborated with team members to achieve daily targets and complete tasks efficiently
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

SECURITY GUARD

St. James Security
10.2010 - 05.2017
  • Offer security to different companies as Hospitals, Museum, Private Properties, Banks and others
  • Maintained safe environment for staff and visitors through proactive surveillance and communication
  • Responded quickly to emergency situations to assess and deflect issues

OFFICE CLERK

Court of Appeal
09.2007 - 06.2010
  • Carry records and urgent motions to offices of judges
  • Insert in envelopes notifications of decisions and judgments
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Input data into spreadsheets and databases
  • Responded to inquiries from callers seeking information
  • Interacted with customers by phone, email, or in-person to provide information
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
  • Maintained organized files and stocked supplies to support team needs and maximize performance

Education

Automotive Mechanic -

Liceo De Arte Y Tecnologia
Hato Rey, PR
01.2008

GED - undefined

Universidad Del Este
Carolina, PR
01.2006

High School Diploma - undefined

Instituto Cumbre
Carolina, PR
01.2005

Skills

  • Microsoft Office (10 years)
  • Office Administration
  • Document Preparation
  • Staff Supervision
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service

Certification

  • Driver's License
  • Forklift Certification

LANGUAGES

Spanish & English
Native or Bilingual

Timeline

Research Interviewer

Health Partners Institute
05.2024 - Current

AREA MANAGER

Marsden Central LLC
06.2022 - 04.2024

PEST CONTROL TECHNICIAN

Terminix
05.2022 - 12.2022

MAIL CARRIER

USPS
03.2018 - 05.2022

WAREHOUSE ASSOCIATE

Amazon.com
06.2017 - 03.2018

SECURITY GUARD

St. James Security
10.2010 - 05.2017

OFFICE CLERK

Court of Appeal
09.2007 - 06.2010

GED - undefined

Universidad Del Este

High School Diploma - undefined

Instituto Cumbre

Automotive Mechanic -

Liceo De Arte Y Tecnologia
Javier E. París Román