Dynamic professional with extensive experience at the United States Postal Service, specializing in route navigation and customer communication. Proven track record of enhancing delivery efficiency and maintaining accurate records. Expertise in cash handling and team collaboration, consistently delivering exceptional service and supporting operational improvements. Committed to excellence in all tasks and fostering customer loyalty through effective inventory management.
Experienced Pharmacy Clerk with a solid background in independent and retail pharmacy environments. Proficient in prescription processing, inventory management, and customer service, ensuring compliance with state regulations. Demonstrated ability to enhance operational efficiency through streamlined workflows and improved customer satisfaction. Strong organizational skills and capacity to multitask in high-pressure situations.
Compassionate professional dedicated to enhancing client well-being through personal hygiene support and daily living assistance. Proficient in meal preparation, organization of living environments, and behavior documentation. Strong commitment to providing emotional and social support to foster overall wellness.
Grocery Clerk with proven efficiency in task completion and high productivity. Specialized in inventory management, customer service, and merchandise display setup. Strong time management, teamwork, and adaptability skills contribute to seamless grocery store operations.
Overview
6
6
years of professional experience
Work History
Rural Route Carrier
United State Postal Service
Ada
06.2024 - 03.2025
Delivered mail and packages along designated rural routes efficiently.
Sorted and organized mail to ensure timely delivery.
Communicated with customers to address inquiries and concerns.
Maintained accurate records of deliveries and pickups daily.
Collaborated with team members to improve delivery processes effectively.
Took outgoing mail from customers by hand and obtained letters from boxes.
Drove vehicle in accordance with state laws and postal regulations.
Assisted customers with package pickup requests at their residences or businesses.
Ensured all packages were properly labeled, scanned, and sorted.
Delivered mail to rural customers on a daily route.
Sorted mail, arranging in delivery sequence for distribution.
Obtained signatures for registered, certified, and insured mail.
Clerk
Thrifty White Pharmacy
Mahnomen
08.2023 - 05.2024
Managed inventory levels and organized stock in the pharmacy.
Operated pharmacy software for order tracking and patient records.
Assisted customers with product selections and answered inquiries.
Collaborated with pharmacists to ensure safe medication dispensing.
Handled cash transactions and managed daily financial reconciliations.
Maintained cleanliness and organization of workspaces and displays.
Supported team members by training new staff on procedures.
Assisted customers with inquiries and complaints in a professional manner.
Answered phones in a courteous manner while providing excellent customer service.
Communicated with customers and employees to answer questions or explain information.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Operated cash register to process cash, check, and credit card transactions.
Processed payments, refunds, and exchanges accurately and efficiently.
Maintained inventory levels of office supplies and equipment as needed.
Entered data into computer systems accurately and efficiently.
Trained staff members to perform work activities and use computer applications.
Home Health Aide
Twin Valley Assisted Living
Twin Valley
08.2022 - 02.2023
Assisted clients with daily living activities and personal hygiene tasks.
Monitored and documented patient health changes and reported to supervisors.
Administered medications as directed by healthcare professionals.
Maintained a clean and safe living environment for clients.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained clean and well-organized environment for client happiness and safety.
Changed bed linens and maintained a clean living environment for the client's safety.
Assisted clients with bathing, dressing, and incontinence care.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Prepared meals and snacks according to prescribed diets.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Recorded daily notes about client conditions, treatments provided and progress made.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Monitored vital signs such as temperature, pulse rate, blood pressure .
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Clerk
Aarons Grocery
Fertile
05.2019 - 10.2022
Stocked shelves with grocery items and ensured proper organization.
Maintained cleanliness in the store and adhered to safety standards.
Operated cash register and processed customer transactions efficiently.
Assisted customers with product selection and answered inquiries.
Monitored expiration dates and rotated stock regularly for freshness.
Assisted customers with locating items in the store, answered questions about products and prices.
Utilized knowledge of store layout to direct customers towards desired items quickly.
Cleaned shelves and restocked with new inventory when products stock ran low.
Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Set up displays for seasonal promotions or events in accordance with company guidelines.
Identified and quickly handled spill clean-up.
Provided assistance with loading groceries into customer vehicles upon request.
Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
Operated cash registers, handling cash, credit, and debit transactions accurately.