Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with experience in strategic problem-solving and financial reconciliations.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Charitable Gambling Manager
Portman Recreation Association 501C3
Duluth
11.2025 - Current
Maintained accurate records of all transactions related to gaming operations.
Prepared monthly reports detailing revenues generated from various gaming activities along with recommendations for future improvements.
Performed weekly audits of revenue collections from various gaming activities such as pulltabs and etabs
Assisted with budgeting, financial forecasting, and tracking expenses related to charitable activities.
Maintained accurate records of all donations made to parent organization.
Sole Proprietor
Pawsome Pets
Duluth
10.2021 - Current
Handled customer inquiries and provided exceptional service to enhance satisfaction.
Coordinated scheduling and appointments to optimize client engagement.
Developed trusting relationships with pets to ensure comfort and security.
Cared for pets during owners' absences.
Developed strong relationships with pet owners through consistent communication about their beloved companions.
Private Nanny
Contracted
Duluth
08.2018 - Current
Developed and maintained a safe, nurturing environment for children.
Managed transportation for school, extracurriculars, and appointments.
Coordinated playdates and social activities with other families.
Followed routines to foster stability and structure in children's lives during parental absences.
Food & Beverage Supervisor
Black Bear Casino Resort
Carlton
09.2014 - 03.2018
Managed inventory levels, ensuring adequate stock for service demands.
Trained staff on customer service standards and food safety practices.
Resolved guest complaints promptly to maintain satisfaction levels.
Audited cash drawers at the end of each shift to verify accuracy of transactions.
Program Manager for Charitable Giving Programs at Lawrence Livermore National Laboratory, LLNLProgram Manager for Charitable Giving Programs at Lawrence Livermore National Laboratory, LLNL