Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeanette Nelson

Barnesville

Summary

Dynamic Emergency Medical Technician with a proven track record at the City of Barnesville, excelling in critical decision-making and patient assessments. Enhanced patient outcomes through effective airway management and vital signs monitoring, while fostering trust and communication with patients and families. Committed to continuous improvement and delivering exceptional emergency care.

Healthcare professional with extensive experience in emergency medical services, known for reliability and adaptability in fast-paced environments. Proficient in patient care and emergency response, with strong focus on teamwork and achieving positive outcomes. Demonstrates critical thinking and effective communication skills valued by employers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

City of Barnesville
10.2023 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
  • Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
  • Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
  • Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
  • Coordinated with hospital staff upon arrival at medical facilities, ensuring a smooth transition of care from prehospital providers to definitive treatment teams.
  • Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Participated in ongoing training sessions and workshops, staying up-to-date on best practices in emergency medical care.

General Manager

The Purple Goose Eatery
10.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.

Adult Care Provider

Lutheran Social Services of MN
01.2018 - 09.2023
  • Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
  • Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
  • Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
  • Communicated effectively with family members regarding patient progress, concerns, or changes in care plan requirements.
  • Provided medication management, ensuring timely administration of prescribed medications and monitoring for potential side effects.
  • Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
  • Coordinated transportation arrangements for medical appointments or other necessary outings, ensuring punctual arrival at destinations while minimizing stress levels during travel transitions.
  • Supported patients in maintaining mobility through gentle exercise routines and regular movement encouragement.
  • Maintained accurate records of patient information including medical history, treatment plans, progress notes, and relevant documentation of incidents or concerns.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Customer Service Supervisor

Burlington Coat Factory
09.2016 - 03.2018
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

Massage Therapy

Sister Rosalind Gefre School Of Massage
Fargo, ND
10-2000

Skills

  • Basic life support
  • CPR and first aid
  • Critical decision-making skills
  • Vital signs monitoring
  • Bleeding control
  • Airway management
  • Patient assessments
  • Direct patient care
  • Emergency management
  • Cardiopulmonary resuscitation
  • Patient transport
  • Patient management
  • Patient stabilization
  • Ambulance driving
  • Diabetic emergencies
  • Behavioral emergencies
  • Emergency vehicle operation
  • Respiratory emergencies

Certification

  • NREMT - Certified Emergency Medical Technician

Timeline

Emergency Medical Technician

City of Barnesville
10.2023 - Current

General Manager

The Purple Goose Eatery
10.2022 - Current

Adult Care Provider

Lutheran Social Services of MN
01.2018 - 09.2023

Customer Service Supervisor

Burlington Coat Factory
09.2016 - 03.2018

Massage Therapy

Sister Rosalind Gefre School Of Massage

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Jeanette Nelson