Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

JEFF CRIST

Minneapolis

Summary

Talented professional and knowledgeable Integrations Program Manager and Technical Leader with 15 years of experience in the consulting and healthcare industries. Seeking to continue my career in a fast-paced and growing organization by leveraging expert technical and interpersonal skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Principal Iteration Manager

Prime Therapeutics
01.2023 - Current
  • Primary Iteration Manager responsible for driving Program initiatives to completion for State Medicaid Clients via Pharmacy Benefit Management SAAS integrations
  • Key ownership includes but is not limited to requirements due diligence, data interface integration, Security Plan and Process definement, Web Portal setup, Application configurations, and QA and User Acceptance Testing, Project Planning, Confluence/JIRA management, SharePoint guru ownership, Microsoft Project Creator and Administrator

Integrations Program Manager

Optum
01.2022 - 01.2023
  • Managed multiple complex strategy programs on the Optum Health Transformation Team with the goal of delivering business efficiencies
  • Ran functional calls with the Technology, Finance, Operations ES&P and Payment Services Teams to escalate issues and remove roadblocks
  • Published/Designed Process and System Diagrams for multiple acquired entities

Manager, Product & Technology Enablement

VillageMD
01.2020 - 01.2022
  • Lead Clinic Tech Launch team in pre-close and post-close diligence for 15+ clinical acquisitions and 25 new VillageMD / DeNovo builds
  • Worked with Operations and Construction teams to plan opening timeline of all VillageMD clinics
  • Owned product enhancements and beta testing for VillageMD suite of tools (‘docOS’)
  • Manage and motivate a team of 6 project and product managers
  • Estimate and budget project costs based on scope and present in review meetings
  • Work in partnership with Operations team leads to coordinate and plan integration execution
  • Responsible for identifying cross-functional synergies with Product Teams, Marketing, and Operations to enhance organizational processes and transparency
  • Develop technology project plan, templates, and schedules to leverage across the organization and assist in aggressive growth goals. (i.e., data conversion processes, diligence process, website transition process, phone implementation process, medical device appropriation)
  • Standardize product procurement across organization through product reviews while managing technology inventory through partnerships with multiple vendors
  • Travel on-site to clinical openings to ensure product selections are streamlined for patient experiences
  • Own website transitions and enhancements by working directly with Marketing to ensure appropriate updates reach target audience

Technical Project Manager, PMO

Blue Cross & Blue Shield – HCSC
01.2019 - 01.2020
  • Successfully managed deliverables for 4 complex technology workstreams
  • Leader and team resource developing and managing risk, project schedules, and project budgets
  • BCBS mobile app beta tester as part of member experience enhancements
  • Technical writer and author of project templates and tutorials aimed at improving enterprise efficiency
  • Top performer and Subject Matter Expert (SME) for upper management on technology and information systems including but not limited to Microsoft Project, Clarity, CRM, Spark, JIRA, Sharepoint, O365, and other proprietary health care systems

Technical Lead, IT

Bain & Company
01.2014 - 01.2019
  • Responsible for team projects which have included but are not limited to beta testing software and technologies, spear-heading agile methodologies and incorporation into team communication and process improvement, multi-floor technology office remodel, upgrade cycles for both hardware and operating systems, C-CURE security implementation and monitoring.
  • Technology Innovation team member assessing collaboration tools for business need in growing digital environment
  • Coordinate and prioritize tasks as senior team member including team/individual projects, client satisfaction, networking, system auditing and organization. Present and train large Consultant audiences on efficiency tools

Education

B.A. - Fine Arts

The University of Wisconsin – Milwaukee
01.2009

Skills

  • Creative and curious approach to work proven to solve highly technical problems
  • Combination of imaginative and personal skills unique and desirable in any industry
  • Passion for artistry and innovation through music, media, and performance
  • High-level communication skills, both verbal and written, necessary for management of large-scale projects
  • Excellent history for building relationships with stakeholders at all levels aiding in a more efficient execution of projects
  • Stakeholder management
  • Sprint planning
  • Coaching and mentoring
  • Business analysis

Certification

  • Project Management Professional (PMP) – Project Management Institute
  • Certified Scrum Master - Scrum Alliance
  • CompTIA A+, Project +, Network+, stackable CIOS certified

Accomplishments

  • Consistent top-performer with “consistently exceeding” scores at premier organizations
  • Certified Toastmaster - communication and leadership expert
  • Tutor at Tutoring Chicago – 2020
  • Hobbies include family fun, golf, and fishing

Languages

Spanish
Limited Working
Chinese (Cantonese)
Limited Working

Timeline

Principal Iteration Manager

Prime Therapeutics
01.2023 - Current

Integrations Program Manager

Optum
01.2022 - 01.2023

Manager, Product & Technology Enablement

VillageMD
01.2020 - 01.2022

Technical Project Manager, PMO

Blue Cross & Blue Shield – HCSC
01.2019 - 01.2020

Technical Lead, IT

Bain & Company
01.2014 - 01.2019

B.A. - Fine Arts

The University of Wisconsin – Milwaukee

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JEFF CRIST