JEFFREY BROWN
FERGUS FALLS
Summary
Dynamic security professional with extensive experience at Lake Regional Hospital, excelling in emergency response and conflict resolution. Proven ability to enhance safety through vigilant CCTV surveillance and effective incident reporting. Recognized for superior customer service and relationship management, ensuring a secure environment for all stakeholders.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
8
8
years of professional experience
Work History
Security Officer
Lake Regional Hospital
03.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Monitored CCTV cameras and alarm systems for security breaches.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Security Supervisor
ASP Security
03.2017 - 03.2020
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Security Officer
Loch Loyd Homes Association
01.2017 - 02.2017
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
No Degree - Nonviolent Crisis Intervention Advanced Physical
Crisis Prevention Institute
Fergus Falls, MN03-2024
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Emergency response
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Crisis management
Timeline
Security Officer
Lake Regional Hospital
03.2020 - Current
Security Supervisor
ASP Security
03.2017 - 03.2020
Security Officer
Loch Loyd Homes Association
01.2017 - 02.2017
No Degree - Nonviolent Crisis Intervention Advanced Physical
Crisis Prevention Institute
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