Jeimy Blanco
Wells Fargo
Rochester
2
Languages
4
years of professional experience
Motivated banking professional with experience in managing customer transactions and optimizing workflows. Known for strong attention to detail and professionalism, contributing to seamless operations and improved customer experiences.
Work History
Bank Teller
6 Months- Promoted bank products and services to customers, contributing to branch sales goals through effective communication.
- Collaborated with team members to streamline transaction processes, improving workflow efficiency within the branch.
- Monitored and reported suspicious activities in accordance with anti-money laundering policies, safeguarding bank assets.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Educated customers on use of banking website and mobile apps.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Transportation Dispatcher
1 Year 2 Months- Managed and coordinated the daily transportation schedules, ensuring timely and efficient service
- Communicated directly with drivers, clients, and transportation coordinators to resolve issues and optimize routes.
- Delivered outstanding customer service through phone and email, providing accurate information to clients.
- Utilized software to track routes, monitor performance, and generate reports
- Demonstrated bilingual fluency to assist a diverse range of clients
- Assisted in training new dispatchers on company policies, operational procedures, and software tools based on direction from management, and allowing them to shadow my shifts, offering guidance.
Bilingual Sales Representative
9 Months- Meticulously handled POS system transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Assisted clients with product selection, providing expert recommendations based on needs.
- Boosted sales by effectively communicating product benefits and features to potential customers in both English and Spanish.
- Resolved customer issues effectively, demonstrating strong problem-solving and interpersonal skills
Education
Technical Support Fundamentals - Information Technology
Bits And Bytes of Computer Networking - Computer Networking
Associate of Science - Computational Science
Skills
Money handling
Transaction management
Attention to detail
Relationship building
Customer engagement
Transaction accuracy
Client relationship building
Listening and comprehension
Professionalism and courtesy
Time management
Patience and empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bank Teller
Wells Fargo
02.2026 - CurrentRead More
Transportation Dispatcher
Three Rivers Community Action
08.2023 - 10.2024Read More
Bilingual Sales Representative
Kreofsky Building Supplies
10.2022 - 07.2023Read More
Coursera
Technical Support Fundamentals from Information Technology
Read More
Coursera
Bits And Bytes of Computer Networking from Computer Networking
Read More
Liceo Canadiense Centro
Associate of Science from Computational Science
Read More