Summary
Overview
Work History
Skills
Timeline
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Jenna Berglund

Princeton

Summary

Dynamic Office Manager at NexGen Auto LLC with expertise in inventory management and exceptional problem resolution skills. Proven track record in enhancing office organization and ensuring compliance with regulations. Adept at fostering strong customer relationships while maintaining meticulous attention to detail in title processing and documentation.

Overview

1
1
year of professional experience

Work History

Office Manager/Title Clerk

NexGen Auto LLC
Zimmerman
11.2024 - Current
  • Monitored inventory levels and placed orders when needed.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Maintained confidential records relating to personnel matters.
  • Ensured compliance with applicable laws regarding employment practices.
  • Developed and implemented office policies and procedures.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office budget to handle inventory, postage and vendor services.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
  • Researched customer inquiries regarding title information.
  • Entered lien information into the system when applicable.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
  • Performed data entry of vehicle information into system for registration purposes.
  • Coordinated with other departments to resolve issues related to titling process.
  • Processed applications for new titles, transfers and duplicate titles.
  • Verified accuracy of title documents for completeness and correctness.
  • Processed and maintained title files, implementing security measures to protect data.

Daycare Student Worker

Princeton Tiger Club
Princeton
06.2024 - 08.2025
  • Assisted in maintaining accurate records of student attendance, behavior reports, and other relevant data related to daycare operations.
  • Provided support to teachers in daily activities, such as reading stories, leading group games, and helping with crafts projects.
  • Responded promptly to any medical emergencies involving a student or staff member within the facility.
  • Performed regular health checks on students including temperature taking, weight measurements.
  • Prepared nutritious snacks and meals for children according to dietary requirements.
  • Provided guidance to volunteers who were assisting in the classroom or playground areas.
  • Maintained a safe environment for the children at all times.
  • Enforced safety regulations on the playground, indoors, and during field trips.
  • Maintained a clean and organized classroom environment.
  • Encouraged positive behaviors by setting clear expectations and providing appropriate guidance when needed.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Assisted children in development of social, communication and problem-solving skills.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.

Skills

  • Inventory management
  • Office organization
  • Problem resolution
  • Office management
  • Mail handling
  • Organizational skills
  • Time management
  • Effective communication
  • Attention to detail
  • Title processing
  • Customer relationship management

Timeline

Office Manager/Title Clerk

NexGen Auto LLC
11.2024 - Current

Daycare Student Worker

Princeton Tiger Club
06.2024 - 08.2025

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Jenna Berglund