Jenna Bloss
Minneapolis
Summary
Professional with extensive experience in ensuring safe and efficient operations in cold weather environments. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in deicing procedures, equipment handling, safety protocols, and time management. Reliable and highly valued for precise execution and effective communication.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Aircraft Deicer
Integrated Deicing Services
10.2024 - Current
- Aligned closely with airline schedules, ensuring timely completion of necessary tasks before takeoff deadlines.
- Balanced speed with accuracy in applying deicers, achieving optimal results without sacrificing quality or safety protocols.
- Actively participated in regular safety briefings, staying updated on best practices within the industry.
- Enhanced aircraft safety by thoroughly deicing and removing snow, ice, and frost from planes.
Crew member
McDonald's
10.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Sales associate
Patina
05.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Online shopper
Hyvee
06.2020 - 08.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Crew member
McDonald's
10.2018 - 03.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Diploma -
White Bear High School
Saint Paul, MN01.2021
Skills
- Punctuality
- Airport safety regulations
- Chemical handling
- Customer service
- Multitasking and organization
- Time management
- Teamwork and collaboration
- Problem-solving skills
Timeline
Aircraft Deicer
Integrated Deicing Services
10.2024 - Current
Crew member
McDonald's
10.2023 - Current
Sales associate
Patina
05.2021 - 08.2023
Online shopper
Hyvee
06.2020 - 08.2020
Crew member
McDonald's
10.2018 - 03.2020
Diploma -
White Bear High School
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