Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Vachuska

Windom

Summary

Dynamic professional with extensive experience in customer service and emergency response. Skilled in effective communication, problem-solving, and team collaboration. Ready to leverage expertise to support diverse needs and foster positive interactions.

Overview

15
15
years of professional experience
3
3
Certifications

Work History

Waitress

Jack Slades Steakhouse
Windom
09.2017 - Current
  • Delivered exceptional customer service, contributing to positive dining experiences in fast-paced environment.
  • Took and processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Restocked supplies, ensuring timely availability for high customer demand during shifts.
  • Promoted daily specials and menu items, increasing guest engagement and satisfaction.

EMT-Basic

City Of Windom
Windom
03.2017 - Current
  • Responded promptly to emergency calls for medical assistance.
  • Provided basic life support and patient care during transport.
  • Documented patient information and care provided to ensure accurate medical records.
  • Educated public on safety and health awareness to promote community well-being.
  • Remained level-headed and proactive during emergency situations.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Evaluated patients' medical status and monitored vital signs to inform further treatment.

Pit Pass Shack

Jackson Motorplex
Jackson
05.2011 - Current

I sign in the drivers

  • Sell pit passes
  • Help hand out the pay checks at the end of the night
  • Help trouble shoot our technical problems at the back pit entrance

Associate Banker

BMO
Windom
04.2024 - 02.2025
  • Assisted customers with account inquiries and banking transactions.
  • Promoted bank products to enhance customer satisfaction and engagement.
  • Resolved customer issues promptly, ensuring a positive experience.
  • Maintained knowledge of bank services and compliance regulations.
  • Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
  • Established strong relationships with customers to increase customer loyalty.
  • Assisted customers with account opening and maintenance.

Paraprofessional

ELC Windom
Windom
09.2017 - 04.2024
  • Supported individualized learning plans for students with diverse needs.
  • Maintained a safe and organized classroom environment for all students.
  • Supervised student activities during recess and extracurricular programs.
  • Utilized educational technology tools to enhance learning experiences.
  • Participated in professional development workshops to improve instructional support skills.
  • Applied positive reinforcement to redirect negative behaviors.
  • Created and maintained positive relationships with students, parents, and colleagues.

Education

High School Diploma -

Jackson County Central
Jackson, MN
06-2010

Some College (No Degree) - Certified State and Nationally in EMT

EMS Custom Education
Jackson, MN

Skills

  • Point-of-sale operations
  • Customer service
  • Menu promotion
  • Upselling techniques
  • Inventory management
  • Financial transactions
  • Attention to detail
  • Problem solving
  • Time management
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Active listening
  • Basic math
  • Basic life support
  • Emergency response
  • Relationship building

Certification

EMT

Timeline

Associate Banker

BMO
04.2024 - 02.2025

Waitress

Jack Slades Steakhouse
09.2017 - Current

Paraprofessional

ELC Windom
09.2017 - 04.2024

EMT-Basic

City Of Windom
03.2017 - Current

Pit Pass Shack

Jackson Motorplex
05.2011 - Current

High School Diploma -

Jackson County Central

Some College (No Degree) - Certified State and Nationally in EMT

EMS Custom Education
Jenna Vachuska