JENNIFER MITCHELL
Bemidji
Summary
Licensed Practical Nurse dedicated to patient trust and compliance with healthcare regulations. Expertise in outpatient care, medication administration, and meticulous documentation. Committed to improving patient experiences through effective communication and collaboration with multidisciplinary teams.
Overview
34
34
years of professional experience
Work History
LPN
Sanford Health
Bemidji
04.2025 - 01.2026
- Recorded and monitored patient vital signs, ensuring timely response to changes in temperature, pulse, and blood pressure.
- Explained procedures, medications, and plans to patients.
- Maintained accurate and compliant documentation to support patient care and adhere to unit standards.
- Built and maintained productive relationships with patients and families based on trusting and open communication.
Employee
Essentia Health
Brainerd
02.2025 - 02.2025
- Calculated gross pay for employees based on hours worked and salary rates.
- Processed pre-tax deductions from employee salaries for benefits and retirement plans.
- Calculated employee tax withholdings to comply with federal and state regulations.
- Post-Tax Deductions: 1,301.30
- Net Pay: 1,999.90
LPN Clinic Coordinator
Essentia Health
Hackensack
03.2021 - 04.2024
- Facilitated smooth patient arrival and intake through waiting, interview and treatment rooms.
- Processed payments and confirmed discharge paperwork with clients for clarity and accuracy.
- Transcribed doctors' orders and verified charts for accuracy and completeness.
- Assembled and processed patients' charts.
LPN Nursing Supervisor
Wildrose Home Care
Marshall
01.2015 - 06.2018
- Administered prescriptions and prepared intravenous fluids to support effective patient treatment.
- Explained procedures to patients and answered questions, enhancing patient cooperation and reducing anxiety.
- Reserved appointments for patient check-ups and medical procedures.
- Rescheduled employee shifts to ensure adequate coverage.
- Ensured resident satisfaction with services and identified areas for improvement.
- Answered phone calls and managed front desk operations.
Assistant Manager
Food N Fuel
Madelia
01.1995 - 02.2017
- Managed daily operations and staff scheduling to ensure efficient workflow.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance, timekeeping, and payroll to maintain accurate records and compliance.
- Collaborated with team to enhance customer service standards, resulting in improved customer satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Handled customer inquiries and resolved issues effectively.
- Oversaw inventory management and restocking processes.
LPN
Mayo-St.James
St.James
02.2008 - 04.2011
- Recorded patient vital signs including temperature, pulse, and blood pressure to monitor health status.
- Explained procedures, medications, and plans to patients.
- Established trusting relationships with patients and families through open communication and support.
- Kept documentation current, accurate, and compliant with unit standards.
- Coordinated appointment scheduling for specialty providers to optimize patient flow and accessibility.
Retail Sales Supervisor
RCC Western Stores
Mankato
02.1992 - 08.2006
- Delivered exceptional customer satisfaction by providing attentive service that consistently exceeded expectations.
- Uphold store standards for merchandise quality and customer service, implementing swift corrective actions to deal with daily issues.
- Managed presentation needs by training employees on cleaning customer areas and resetting stock to enhance visual appeal.
- Protected store funds, counting drawers before and after shifts and preparing daily deposits.
- Handled cash management, including bank deposits, inventory transfers, and customer inquiries.
- Fostered high employee morale and team spirit through open communication and prompt support for diverse issues.
- Oversaw shipping and receiving processes for customer and store orders.
- Recognized for outstanding customer service over 34 years.
Sales Associate
Rcc Western Sore
Mankato
03.1994 - 08.1996
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Assisted customers with product selection, sizing and styling.
- Supported customers in locating products, provided information, and offered tailored product recommendations.
- Handled customer complaints in a professional manner.
- Handled customer returns and exchanges professionally.
- Processed sales transactions accurately and efficiently.
- Organized store merchandise displays and monitored inventory levels to ensure product availability.
- Trained new associates on store policies and procedures.
- Communicated effectively with management regarding inventory needs.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Book Keeper/Office Manager's Assistant
Jack And Jill Grocery Store
Madelia
10.1994 - 06.1996
- Managed scheduling and coordination of meetings, enhancing communication within team.
- Supported human resources in recruiting, interviewing, and onboarding, streamlining processes.
- Reviewed resumes and scheduled interviews, contributing to efficient recruitment process.
- Coordinated ordering and stocking of office supplies, ensuring availability and cost-effectiveness.
Lead Supervisor
Burger King
Mankato
02.1992 - 03.1993
- Supervised and trained team, coaching on daily activities to enhance overall performance.
- Monitored staff performance, delivering feedback and coaching to improve job proficiency.
- Trained and mentored new team members on company policies and procedures.
- Implemented health and safety protocols, ensuring compliance and fostering a safe work environment.
- Analyzed production data to identify areas of improvement in efficiency or output.
Education
LPN -
Rasmussen Colloge
Mankato, MN12.2008
Skills
- MN licensed practical nurse
- Direct patient care
- Patient management
- Medication administration
- Vital signs monitoring
- Pulse oximetry tracking
- Medication reconciliation
- Infection control
- Tuberculosis testing
- Diabetes management
- Palliative care
- Emergency response
- Patient intake
- Patient triaging
- Samples collection
- Tracking symptoms
- Clinical documentation
- Charting and recording
- Documenting intake
- Documenting incidents
- Quality assurance
- Care planning
- Mental health support
- Outpatient care
- Staff management
- Caregiving skills
- Family communication
- Educating families
- Cultural competence
- HIPAA compliance
- Medical records management
- Medical records security
- EMR / EHR
- Healthcare software proficiency
- EMR software
- Regulatory requirements
- Staff supervision
- Staff direction and task delegation
- Scheduling appointments
- Scheduling
- Time management
- Multitasking and prioritization
- Verbal and written communication
- Writing reports
- Organization skills
- Office management
- Front desk operations
- Call redirection
- Mail handling
- Correspondence management
- Record preparation
- Basic accounting
- Patient communication
- Bookkeeping
- Patient transportation
- Empathetic and compassionate
- Hearing-impaired communication
- Record preparation
- Appointment scheduling
- Inventory management
- Reception duties
- Office management
- Patient inquiries handling
- Documentation management
- Clinical organization
Additional Information - Awards
Daisy Award, Nominated 3 times for the Daisy ward and recipient of the ward once. This award is for outstanding compassionate care for patients and team.
Timeline
LPN
Sanford Health
04.2025 - 01.2026
Employee
Essentia Health
02.2025 - 02.2025
LPN Clinic Coordinator
Essentia Health
03.2021 - 04.2024
LPN Nursing Supervisor
Wildrose Home Care
01.2015 - 06.2018
LPN
Mayo-St.James
02.2008 - 04.2011
Assistant Manager
Food N Fuel
01.1995 - 02.2017
Book Keeper/Office Manager's Assistant
Jack And Jill Grocery Store
10.1994 - 06.1996
Sales Associate
Rcc Western Sore
03.1994 - 08.1996
Lead Supervisor
Burger King
02.1992 - 03.1993
Retail Sales Supervisor
RCC Western Stores
02.1992 - 08.2006
LPN -
Rasmussen Colloge