Jennifer Tietz
Shoreview
Summary
Dedicated professional with extensive experience managing Front-Office Operations in Medical Settings. Proficient in Patient Scheduling, Administrative Tasks, and maintaining Confidentiality. Committed to fostering a welcoming environment for patients while ensuring efficient workflow and team collaboration. Adaptable to dynamic needs of healthcare environments, enhancing overall operational effectiveness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Care Attendant Provider
Abbey Care INC
03.2016 - Current
- Provide daily routine and personal cares for a pediatric with cancer, TBI, cognitive disorder, growth hormones.
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, grooming, and mobility tasks to enhance quality of life.
Direct Support Professional
Cornerstone Health Care
10.2019 - 07.2023
- Enhanced client independence by assisting with daily living activities.
- Promoted personal growth through implementing behavioral support plans.
- Developed care strategies by collaborating with interdisciplinary teams.
- Trained staff on patient care best practices and safety protocols.
- Documented changes in client behavior by monitoring progress effectively.
- Advocated for client rights within community resources and service systems.
Direct Support Professional
People Incorporated
05.2014 - 09.2015
- Enhanced communication by maintaining accurate client health records.
- Developed personalized care plans by collaborating with multidisciplinary teams.
- Delivered person-centered care, including medication administration and client transportation.
- Managed crisis situations effectively through de-escalation and problem-solving skills.
Childcare Provider
Ramsey County Childcare
01.2009 - 06.2014
- Developed and implemented engaging educational activities for diverse age groups.
- Fostered a safe and nurturing environment through effective supervision and conflict resolution.
- Prepare meals; supervise children, maintained routine activities.
Education
Medical Receptionist – Certification - Medical Informatics
Saint Paul College
Saint Paul, MNAAS Degree - Criminal Justice
Century College
Mahtomedi, MN05-2026
Skills
- Record preparation
- Front desk operations
- HIPAA compliance
- Patient check-in
- Healthcare experience
- Patient confidentiality
- Office administration
- Electronic charting
- Managing patient records
- Data entry
- Appointment management
- Customer service background
Certification
- Current CPR Certification
- Medical Receptionist Certificaton
Timeline
Direct Support Professional
Cornerstone Health Care
10.2019 - 07.2023
Personal Care Attendant Provider
Abbey Care INC
03.2016 - Current
Direct Support Professional
People Incorporated
05.2014 - 09.2015
Childcare Provider
Ramsey County Childcare
01.2009 - 06.2014
Medical Receptionist – Certification - Medical Informatics
Saint Paul College
AAS Degree - Criminal Justice
Century College
COMMUNITY SERVICE
Prepare food and serve meals, essentials at The Mission & Homeless encampments.
80 hours community service within community with police problems.