JENNIFER WIEDELL
Emily,MN
Summary
Compassionate and results-driven Registered Nurse with over 30 years of progressive experience across palliative care, hospice, home health, obstetrics, and emergency nursing. Proven leader in program development, quality improvement, and regulatory compliance. Actively involved in palliative care initiatives since 2019, with advanced training in hospice and palliative accreditation and certification preparation. Recognized for exceptional leadership, patient-centered care, and commitment to interdisciplinary collaboration.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Home Health, Hospice, and Palliative Care
Cuyuna Regional Medical Center (CRMC)
06.2019 - Current
- Lead and manage all Home Health, Hospice, and Palliative Care operations in compliance with hospital policy, The Joint Commission Standards, and federal/state regulations.
- Directly responsible for all staff hiring, monitoring of expenses, preparation of budget, reporting of activities, managing employee performance, and addressing concerns.
- Collaborated with senior leadership to drive key department initiatives.
- Participated in the development of, and enhanced, CRMC’s Palliative Care Program, coordinating standards aligned with accreditation requirements.
- Participate in bi-monthly Palliative Care Interdisciplinary Team meetings since 2019 to support patient and family individualized care to impact suffering.
- Created operating plans and budgets consistent with hospital strategic goals.
- Achieved consistent 4–5 star HHCAHPS ratings for hospice and 3.5–5 stars for home health.
- Recipient of the Firestarter Award for leadership and dedication to patient-centered excellence.
- Maintained a highly engaged team and scored 4.46-4.65 in Leadership on the annual Press Ganey Employee Engagement Evaluation.
- Led team recognition with the Hospice Honors Elite Award and the Hospice Honors Award from Healthcare First by ResMed.
- Developed strategic initiatives to enhance operational efficiency across multiple departments.
- Streamlined processes to improve productivity and reduce operational costs significantly.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Led cross-functional teams in executing organizational goals and driving business growth.
Quality and Process Improvement Nurse
CRMC Home Health and Hospice
06.2009 - 06.2019
- Directed quality initiatives to maintain The Joint Commission standards, and compliance with organizational, state, and federal regulations of the Home Health, Palliative, and Hospice Programs.
- Designed outcome measurement strategies, and led staff training programs to elevate care delivery.
- Led quality improvement initiatives to enhance patient care outcomes in home health and hospice settings.
- Developed and implemented process improvement strategies to streamline workflows and increase operational efficiency.
- Mentored nursing staff on best practices for quality assurance and regulatory compliance in patient care delivery.
- Analyzed data trends to inform decision-making and improve service delivery metrics across home health programs.
- Collaborated with interdisciplinary teams to evaluate patient care processes and identify areas for enhancement.
RN Case Manager Home Health and Hospice
CRMC- Home Health and Hospice
01.2005 - 01.2009
- Provided comprehensive nursing care and case management for homebound and hospice patients.
- Developed and implemented individualized care plans for diverse patient needs.
- Coordinated multidisciplinary team meetings to enhance patient-centered care strategies.
- Educated families on treatment options, coping strategies, and end-of-life planning processes.
- Streamlined documentation processes to improve compliance with regulatory standards and enhance efficiency.
- Advocated for patient rights and preferences within the interdisciplinary team framework.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Assessed patient needs to develop individualized care plans.
Education
Bachelor of Science - Nursing Ministries
Maranatha Bible College
Watertown, WI01.1992
Associate Degree - Nursing
Madison Area Technical College
Madison, WI01.1991
Skills
- Palliative & Hospice Program Development
- Leadership & Team Management
- Regulatory & Joint Commission Compliance
- Clinical Quality & Process Improvement
- Interdisciplinary Collaboration
- Budgeting & Strategic Planning
- Critical Thinking & Problem Solving
- Budget preparation
- Strategic planning
- Employee engagement
- Operations management
- Project management
- Performance management
Certification
- Registered Nurse – State of Minnesota (Active)
- Basic Life Support (BLS) – Current
- Certificate for OASIS Specialist – Clinical (COS-C) – Active
- Hospice and Palliative Nursing Certification – In Progress
- Attended CAPC Palliative Care Core Program Accreditation for CRMC 2019)
- Completed Certified Hospice and Palliative Care Nurse Core Curriculum Review (2025)
- Scheduled for Hospice and Palliative Registered Nurse (CHPN) Certification Exam – December 2025
Timeline
Director of Home Health, Hospice, and Palliative Care
Cuyuna Regional Medical Center (CRMC)
06.2019 - Current
Quality and Process Improvement Nurse
CRMC Home Health and Hospice
06.2009 - 06.2019
RN Case Manager Home Health and Hospice
CRMC- Home Health and Hospice
01.2005 - 01.2009
Associate Degree - Nursing
Madison Area Technical College
Bachelor of Science - Nursing Ministries
Maranatha Bible College