Jeremiah Syslo
Bloomington
Summary
Dynamic leader with a proven track record at Shady Rays, adept in operations management and building strong, motivated teams. Excelled in driving sales growth and fostering client loyalty through strategic vision and effective leadership. Skilled in inventory control and problem resolution, achieving notable business expansion and employee satisfaction.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
9
9
years of professional experience
Work History
General Manager
Shady Rays
05.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
EMS Evaluation Assistant
Central Community College
09.2015 - Current
- Assisted in the development of evaluation tools for more accurate assessment of program outcomes and impacts.
- Collaborated with team members to design and implement comprehensive program evaluations, ensuring optimal results.
- Contributed to the creation of user-friendly data collection instruments, increasing response rates and overall data quality.
- Helped students develop organizational, time management and study skills.
- Provided resources to support students in achieving career goals.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Key Holder Supervisor
Shady Rays
11.2021 - 05.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
Police Intern
Gilbert Police Department
05.2021 - 12.2021
- Enhanced community relations by participating in various outreach programs and events.
- Improved internal communication within the department by helping maintain an efficient filing system for reports and records.
- Supported detectives in investigations by gathering evidence and conducting interviews under supervision.
- Gained proficiency in using law enforcement equipment, including radio systems, computers, and firearms through hands-on training sessions.
- Developed strong interpersonal skills through daily interaction with diverse community members while performing patrol duties.
- Observed courtroom proceedings, gaining a deeper understanding of the legal processes involved in criminal cases.
- Collaborated effectively with fellow interns and officers, fostering teamwork within the department that led to improved overall performance.
Assistant Store Manager
Pappy's Place
10.2018 - 05.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Associate Degree in Criminal Justice - Criminal Justice
Central Community College
Grand Island, NE05-2020
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Relationship building
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
General Manager
Shady Rays
05.2023 - Current
Key Holder Supervisor
Shady Rays
11.2021 - 05.2023
Police Intern
Gilbert Police Department
05.2021 - 12.2021
Assistant Store Manager
Pappy's Place
10.2018 - 05.2021
EMS Evaluation Assistant
Central Community College
09.2015 - Current
Associate Degree in Criminal Justice - Criminal Justice
Central Community College
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