Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Interests
Timeline
Generic

Jeremy Grecula

Eagan

Summary

Hospitality professional with proven track record of elevating guest experiences through effective management and innovative solutions. Expertise in team collaboration and adaptability ensures consistent service excellence and operational efficiency. Known for reliability and ability to thrive in dynamic environments, bringing valuable interpersonal and problem-solving skills to role.

Overview

5
5
years of professional experience

Work History

Guest Experience Leader

ASM Global
12.2023 - Current
  • Will work all major events at U.S Bank Stadium such as Vikings games, concerts and more.
  • Assisted in creating welcoming environments for guests through attentive service and positive interactions.
  • Supported team in maintaining cleanliness and organization of guest areas to enhance overall experience.
  • Engaged with guests to address inquiries, providing accurate information about services and amenities.
  • Collaborated with colleagues to ensure seamless service delivery during peak hours and special events.
  • Adapted quickly to changing situations, ensuring guest needs were met promptly and efficiently.
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
  • Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.

Stadium Operations Employee

Allianz Field
06.2022 - Current
  • Help maintain, set-up and tear down various areas around Allianz Field in preparation for major and minor events.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Help teach the newer employees the basics of stadium Operations

Cashier

Raising Cane's Restaurants
06.2020 - 10.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Science - Sport Managment

University of Minnesota
Minneapolis, MN
05-2026

Minor Degree - Entrepreneurship

University of Minnesota
Minneapolis, MN
05-2026

Skills

  • Leadership qualities
  • Guest experiences
  • Exceptional communication
  • Guest services
  • Team supervision
  • Fluency in multiple languages
  • Guest relations management
  • Guest communication
  • Guest complaint resolution
  • Hospitality and service industry background
  • Team member development
  • Policy adherence

Websites

Accomplishments

Achieved the rank of Eagle Scout - Boy Scouts of America

Certificate of Recognition - Tim Walz

Black Belt in Karate

Languages

Spanish
Professional Working

Interests

  • Martial Arts
  • Dancing
  • Gym Workouts
  • Swimming
  • Rock Climbing
  • Volunteering
  • Hiking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Participate in Basketball and Football, as recreational activities to maintain physical fitness
  • Camping
  • Running
  • Historical Exploration
  • Adventure Travel

Timeline

Guest Experience Leader

ASM Global
12.2023 - Current

Stadium Operations Employee

Allianz Field
06.2022 - Current

Cashier

Raising Cane's Restaurants
06.2020 - 10.2022

Bachelor of Science - Sport Managment

University of Minnesota

Minor Degree - Entrepreneurship

University of Minnesota

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Jeremy Grecula