Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerome Smith

Saint Paul

Summary

Dynamic warehouse professional with proven expertise in inventory management and forklift operation at Gertens Family of Businesses. Recognized for enhancing operational efficiency and ensuring quality assurance. Adept at problem-solving and fostering teamwork, consistently delivering exceptional results in fast-paced environments. Committed to maintaining high standards and driving continuous improvement. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills. Caring Mental Health Tech willing to work as many hours per week as necessary. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients. Passionate professional with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.

Overview

14
14
years of professional experience

Work History

Warehouse Assistant

Gertens Family Of Businessess
Eagan
01.2024 - 05.2025
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Used pallet jacks to move items to and from warehouse locations.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
  • Used hand pallet truck to transport heavy material within the facility.
  • Inspected and moved products to designated areas in warehouse.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
  • Lifted materials of varied weights on regular basis.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Operated forklift to move materials around the warehouse safely.
  • Organized warehouse racks to ensure efficient storage of goods.
  • Compared shipping routes or methods to determine least environmental impact.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Compared and verified identifying information of outgoing shipments.
  • Cross-checked order forms against actual products received or sent out for accuracy.
  • Performed daily cycle counts to ensure accuracy of inventory records.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
  • Monitored temperature control systems within the warehouse environment.
  • Counted different types of merchandise to comply with inventory control tag requirements.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Lead Tech

NorthStar Behavioral Health
Saint Paul
11.2016 - 12.2023
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed household errands and other essential duties.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.

Manager

McDonald's
Saint Paul
02.2011 - 11.2016
  • Conducted performance reviews for team members.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Ensured compliance with industry regulations and company policies.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Led a team of employees, ensuring high productivity and excellent customer service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Education

GeD

Hubbs Center For Lifelong Learning
Saint Paul, MN
06-2024

Skills

  • Inventory management
  • Forklift operation
  • Material handling
  • Quality assurance
  • Customer service
  • Data analysis
  • Problem solving
  • Team collaboration
  • Process improvement
  • Pallet jack handling
  • Organization and prioritization
  • Warehouse operations
  • Workplace cleanliness
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Reliability
  • Problem-solving abilities
  • Staff management
  • Professional demeanor
  • Goal setting
  • Hiring and training
  • Good judgment
  • Attention to detail
  • Coaching and mentoring
  • Professionalism
  • Sales management
  • Communication
  • Social work
  • Coordinating care
  • Intake documentation
  • Multitasking Abilities
  • Intake assessment
  • Functional behavior assessments
  • Excellent communication
  • Flexibility and adaptability
  • Multitasking and organization

Timeline

Warehouse Assistant

Gertens Family Of Businessess
01.2024 - 05.2025

Lead Tech

NorthStar Behavioral Health
11.2016 - 12.2023

Manager

McDonald's
02.2011 - 11.2016

GeD

Hubbs Center For Lifelong Learning
Jerome Smith